Ashley LaDuke
Liverpool,NY
Summary
Results-driven professional with a strong desire to secure and excel in a full-time position that presents professional challenges. Possessing exceptional interpersonal skills, excellent time management, and problem-solving abilities, brings an organized approach to monitoring materials movements with a keen focus on safety and productivity. A performance-oriented team player who thrives in fast-paced environments and has a proven track record of multitasking effectively. Optimistic and personable nature fuels enthusiasm for meeting new people and building strong relationships. Solid foundation in inventory management and logistics principles, along with proficiency in data entry and documentation, well-equipped to contribute to the success of the organization as a Process Assistant. Eager to leverage problem-solving skills and further develop multitasking abilities in this role.
Overview
19
19
years of professional experience
Work History
Ship Clerk
Amazon
04.2023 - Current
- Acting Ship Clerk as of 09/2023 including mentoring other Tier 1 AAs
- Manage team of 5+ TDR operators and 15 container loaders, while designating tasks and responsibilities to ensure all trailers are loaded and sent out on time
- Responsible for all outbound customer packages sort CPT’S
- Work with Central Dock Daily to keep Post Slam Flow in order
- Lead CPT Chasers as well as Lead TDR teams to ensure all Packages are reaching their designated trailers on time and Leaving by CPT
- Review daily queue report to confirm all orders were processed within shipping system as scheduled
- Maintain compliance with safety policies and called violations to attention of management
- Operate frequency scanners to track shipment progression and input data into shipping system
- Collaborate effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Follow procedures at all times for personal and team safety
- Oversee the loading of 50+ trailers each day, ensuring quality and accuracy among loads
- Interpret and manage critical business inputs by reviewing volume predictions, adjusting shipment schedules, and confirming transportation methods
Shipping Sorter
Amazon
05.2023 - 09.2023
- Coached associates on quality to improve efficiency and implement standard work
- Inspect containers to ensure packages, sort codes, and labels match to prevent missorts and VPM
- Assisted Area Managers and Process Assistants in finding and correcting quality defects
- Communicate with support teams on a daily basis to mitigate risk in Post-SLAM flow and DEA
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
- Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
- Enhanced production efficiency by maintaining and operating palletizing equipment properly.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Assisted in training new Palletizer Operators, sharing expert knowledge to enhance their skills and performance.
- Ensured product quality by inspecting finished products before packaging and shipping.
- Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.
- Maintained a clean and safe work environment, adhering to strict safety protocols during operation of machinery.
- Reduced downtime through performing routine maintenance checks and addressing issues in a timely manner.
- Supported smooth transitions between shifts by providing thorough handoff communication with incoming operators regarding any ongoing issues or concerns related to machinery or processes.
Quality Control/Packer/Floater
Terrell's Chips
08.2020 - 03.2023
- Complied with safety, health, and environmental regulations as prescribed by law
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor
- Completed daily orders with expert picking and packing of shipments
- Protected materials for transport by correctly packaging products in boxes and crates
- Inspected incoming products for adherence to labeling laws and company quality standards
- Inspected items and compared against standards to meet regulatory requirements
- Created and revised procedures, checklists and job aids to reduce errors
Phones/Pizza Cook/Server/Bartender
TWINTREES Too
02.2020 - 08.2022
- Monitored and maintained clean working areas and cooking surfaces
- Uphold optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments
- Coached new workers on store policies, pizza making, and dough preparation
Phones/Pizza Cook/Server/Bartender
TWINTREES 57
02.2009 - 08.2022
- Monitored and maintained clean working areas and cooking surfaces
- Uphold optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments
- Coached new workers on store policies, pizza making, and dough preparation
- Delivered instructional presentations on equipment use, focusing on efficiency and safety
Shift Supervisor
BURGER KING
06.2006 - 07.2010
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Trained new employees and delegated daily tasks and responsibilities
- Responded to and resolved customer questions and concerns
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Helped store management meet standards of service and quality in daily operations
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Prepared, calibrated, and monitored production levels to achieve targets
Education
High school diploma -
Liverpool High School
09.2009
OCM BOCES-cosmology -
Liverpool High School
09.2009
Skills
- Standard Operating Procedures Understanding
- Multitasking Abilities
- Active Listening
- Excellent Communication
- Knowledge in Microsoft Office Suite
- Proficient in Amazon programs (SSP, Rodeo, Vista, YMS, LUMIN, STEM, ATLAS)
- Decision-making & Problem-solving skills
- Organization skills
- Certified Ship Clerk
- Certified operator for ARTEMIS
- Certified operator for GTDR
- Certified operator for GoCarts
Timeline
Shipping Sorter
Amazon
05.2023 - 09.2023
Ship Clerk
Amazon
04.2023 - Current
Quality Control/Packer/Floater
Terrell's Chips
08.2020 - 03.2023
Phones/Pizza Cook/Server/Bartender
TWINTREES Too
02.2020 - 08.2022
Phones/Pizza Cook/Server/Bartender
TWINTREES 57
02.2009 - 08.2022
Shift Supervisor
BURGER KING
06.2006 - 07.2010
OCM BOCES-cosmology -
Liverpool High School
High school diploma -
Liverpool High School