Nurse with 13 years of experience in both patient care and care coordination supporting and advocating for patients of many backgrounds and cultures. Committed to honest and open communication with fantastic multitasking skills and extensive knowledge of ongoing personalized patient care across the healthcare continuum.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Navigator - Care Coordinator
University of Iowa Hospital
Iowa City
12.2021 - Current
Provide services to patients and families to reduce financial, social and medical barriers to ensure optimal recovery process and hospital stay
Function as a float navigator managing a hugely diverse patient population across a multitude of inpatient and short stay units.
Served as a liaison facilitating communication between patients, families, providers, payers, and other stakeholders to identify and overcome barriers to move patients across the continuum and discharge within the goal length of stay.
Referred patients to specialized health resources or community agencies to furnish additional assistance. Including arranging home health care, DME, and coordinating transfers to assisted living facilities and acute care institutions.
Maintained up-to-date knowledge of relevant laws, regulations, policies, and procedures. Including an understanding of Medicare and Medicaid coverages along with commercial insurance.
Collaborated with multidisciplinary team members to develop comprehensive treatment plans for complex cases.
Reviewed patients level of care, MCG guidelines and insurance to work with the team to help determine if patient meets inpatient or observation level of care.
Spent time working in indicia doing both initial and continued stay reviews for patients throughout the hospital.
Staff and Charge Nurse
University of Iowa Hospital
Iowa City
11.2010 - 11.2021
Worked as a charge and staff nurse overseeing a 48 bed intermediate cardiac unit.
Managed bed placement and patient turnover along with managing unit staffing of over 20 staff members.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
Worked with HOM, admission transfer center and utilized bed board to aid in patient throughput.
Received positive performance reviews annually from management and staff.
Served on the unit's Nurse Practice Council.
Education
BSN -
Allen college
08.2010
BA -
Wartburg college
05.2009
Skills
Experience with a wide variety of patient populations in nursing and care coordination including medical and surgical patients along with short stay and observation level of care
Ability to prioritize, appropriately delegate and stay organized in stressful situations while working collaboratively with a multidisciplinary team
Strong communication skills aided by experience with giving patient updates to family and outside facilities, as well as insurance companies and third party vendors
Epic super-user including experience with indicia
Ample knowledge of various insurance coverages and policies including medicare guidelines
Able to identify and overcome barriers to discharge including an understanding of avoidable days
Highly committed to UIHC allowing the development of many working relationships across several divisions that aide in effective communication and understanding of hospital processes