Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Ashley Laing

Minneapolis,Minnesota

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

7
years of professional experience
1
Certification

Work History

Tierra Encantada

Toddler Lead Teacher
01.2023 - 03.2023

Job overview

  • Gathered materials and resources to prepare for lessons and activities.
  • Developed innovative activities to engage young children in learning process.
  • Created safe and nurturing learning environment for preschoolers.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Incorporated music, art and literature into curriculum.

Casa Planta

Plant Grower
03.2021 - 06.2022

Job overview

  • Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Communicated with coworkers and management to report challenges.
  • Cultivated soil and added fertilizer, compost, and amendments.
  • Identified plant diseases and researched methods for mitigation.
  • Unloaded plants and nursery items from delivery trucks.
  • Educated employees and members of public on plant biology and health.
  • Assisted customers with finding requested plants and flowers.
  • Regulated watering and fertilizing to avoid waste while nurturing plants.
  • Maintained greenhouses and other structures to assist with business operations.

Nu-Mi

Server
07.2019 - 11.2019

Job overview

  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Starbucks

Barista
08.2016 - 03.2018

Job overview

  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Private Client

Tutor
08.2016 - 03.2018

Job overview

  • Supported student in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Assisted student in developing study skills and strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.

Education

Florida International University
Miami, FL

Bachelor of Arts from Religious Studies
04.2020

University Overview

  • Study Abroad: Ecuador, Anthropology

Skills

  • Crop Rotation
  • Routine Maintenance
  • Project Deadlines
  • Active Listening
  • Critical Thinking
  • Customer Inquiries
  • Vendor Relations
  • Customer Experience
  • Pesticide Application
  • Greenhouse Management
  • Quality Control
  • New Hire Training
  • Coffee Machinery
  • Safe Food Handling Practices
  • Group and Individual Instruction
  • Health and Safety
  • Positive Reinforcement Methods
  • Cultural Sensitivity
  • Arts and Crafts
  • Child CPR
  • Parent Communication

Languages

Spanish
Native or Bilingual
French
Elementary

Certification

  • First Aid/CPR Certified

Timeline

Toddler Lead Teacher

Tierra Encantada
01.2023 - 03.2023

Plant Grower

Casa Planta
03.2021 - 06.2022

Server

Nu-Mi
07.2019 - 11.2019

Barista

Starbucks
08.2016 - 03.2018

Tutor

Private Client
08.2016 - 03.2018

Florida International University

Bachelor of Arts from Religious Studies
Ashley Laing