Hi, I’m
Ashley Laing
Minneapolis,Minnesota
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
years of professional experience
1
Certification
Work History
Tierra EncantadaMinneapolis, MN
Toddler Lead Teacher
01.2023 - 03.2023
Job overview
- Gathered materials and resources to prepare for lessons and activities.
- Developed innovative activities to engage young children in learning process.
- Created safe and nurturing learning environment for preschoolers.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Incorporated music, art and literature into curriculum.
Casa PlantaKendall, FL
Plant Grower
03.2021 - 06.2022
Job overview
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Communicated with coworkers and management to report challenges.
- Cultivated soil and added fertilizer, compost, and amendments.
- Identified plant diseases and researched methods for mitigation.
- Unloaded plants and nursery items from delivery trucks.
- Educated employees and members of public on plant biology and health.
- Assisted customers with finding requested plants and flowers.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Maintained greenhouses and other structures to assist with business operations.
Nu-MiMinneapolis, MN
Server
07.2019 - 11.2019
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
StarbucksHomestead, FL
Barista
08.2016 - 03.2018
Job overview
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Private ClientHomestead, FL
Tutor
08.2016 - 03.2018
Job overview
- Supported student in development of critical thinking skills and perseverance to persist with challenging tasks.
- Assisted student in developing study skills and strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Education
Florida International UniversityMiami, FL
Bachelor of Arts from Religious Studies
04.2020
University Overview
- Study Abroad: Ecuador, Anthropology
Skills
- Crop Rotation
- Routine Maintenance
- Project Deadlines
- Active Listening
- Critical Thinking
- Customer Inquiries
- Vendor Relations
- Customer Experience
- Pesticide Application
- Greenhouse Management
- Quality Control
- New Hire Training
- Coffee Machinery
- Safe Food Handling Practices
- Group and Individual Instruction
- Health and Safety
- Positive Reinforcement Methods
- Cultural Sensitivity
- Arts and Crafts
- Child CPR
- Parent Communication
Languages
Spanish
Native or Bilingual
French
Elementary
Certification
- First Aid/CPR Certified
Timeline
Toddler Lead Teacher
Tierra Encantada
01.2023 - 03.2023
Plant Grower
Casa Planta
03.2021 - 06.2022
Server
Nu-Mi
07.2019 - 11.2019
Barista
Starbucks
08.2016 - 03.2018
Tutor
Private Client
08.2016 - 03.2018
Florida International University
Bachelor of Arts from Religious Studies