Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley LaMastus

Willits,CA

Summary

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Overview

2
2
years of professional experience

Work History

Manager

House of Pizza
Willits, California
11.2009 - 06.2011

Responsibilities include customer service, food prep and handling, managing the restaurant, answering the telephone and cleaning. Greeting customers entering the store to ascertain what each customer wanted or needed.

Education

Diploma -

Willits High School
2007

Skills

  • Conflict resolution
  • Strong organizational skills
  • Creative problem solver
  • Developed listening skills
  • Excellent communication skills
  • Fast learner with a wide range of practical skills
  • Enthusiastic developer of good relations with clients
  • Energetic work attitude
  • Proficient with handling large sums of money
  • Cash management
  • General store maintenance
  • Telephone inquiries
  • Customer service oriented
  • Credit card processing
  • Credit card processing
  • Credit card processing

Accomplishments

Customer Service

  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Handled guest complaints, maintaining a positive dining experience for all restCustomer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Monetary Transactions
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Timeline

Manager

House of Pizza
11.2009 - 06.2011

Diploma -

Willits High School