Ashley Lambert
Springboro,OH
Summary
Dynamic business management student with a robust portfolio in event planning, conflict resolution, and customer satisfaction assurance. Proven ability to cultivate strong relationships and consistently achieve high levels of customer satisfaction. Committed to delivering exceptional customer service while executing events to the highest standards. Proficient in budgeting, vendor management, and event promotion and marketing, complemented by strong problem-solving skills and a dedicated work ethic.
Overview
3
3
years of professional experience
Work History
Event Manager and Barista
Kona Ice and Travelin' Tom's Coffee Trucks
05.2025 - Current
- Supervise and operate Kona Ice and Tom's Coffee trucks during events and community gatherings, providing quick and courteous customer service.
- Supervise cash and digital transactions diligently, confirming accuracy of reconciliations upon shift completion.
- monitor and manage daily inventory levels for coffee beans, ice syrups, cups, and miscellaneous supplies to ensure efficient and streamlined operations at various locations.
- Execute food safety and sanitation standards through compliance with established company cleaning protocols.
- Educate and assist new team members with standard operating procedure adherence.
- Partner with team members in daily meetings to streamline event execution
VA Work Study
Veterans Programs and Services
09.2023 - 08.2025
- Supported students in utilizing campus resources encompassing academic advising, financial aid, and mental health services.
- Harnessed college databases to evaluate enrollment, academic progress, and involvement in veterans' programs.
- Supervised daily office activities, organizing appointment schedules, managing telephone inquiries, and replying to email requests.
- Provided efficient and responsive service tailored to veteran students.
- Provided tailored support to veteran students in understanding GI Bill benefits process.
Sales Associate
Bath and Body Works
03.2023 - 08.2024
- Leveraged in-depth product understanding to assist customers
- Outperformed monthly sales goals by up to 20% through innovative upselling strategies.
- Facilitated transactions, ensuring effective management of cash, credit, and returns while maintaining high standards of professionalism.
- Worked alongside team members to fulfill store goals, attain sales quotas, and maintain cleanliness standards.
Education
Bachelor of Business Administration - Accounting
University of Cincinnati, Carl H. Lindner College of Business
Cincinnati, Ohio04-2027
Skills
- Excel certification holder
- Certified in Microsoft Word
- Accurate data management
- Client relations management
- Core accounting concepts
- Critical analysis skills
LEADERSHIP AND COMMUNITY ENGAGEMENT
- Beta Alpha Psi, Member, Cincinnati, Ohio, 2024-09, Current, Collaborate with members to organize and participate in professional development and networking events., Engage in community service projects aimed at enhancing accounting and finance skills., Contribute to chapter meetings, discussing industry trends and best practices in accounting and finance.
- NAMI (National Alliance on Mental Illness), Member, Cincinnati, Ohio, 2025-08, Current, Advocate for mental health awareness on campus through student-led initiatives., Organize and promote events aimed at spreading awareness and reducing stigma for mental health., Collaborate with peers to create an inclusive and supportive environment.
RELEVANT COURSEWORK
- Managerial Accounting
- Intermediate Accounting I and II
- Introduction to Taxation
- Introduction to Financial accounting
- Business Analytics I and II
- Digital Tech in Business
- Business Communication
- Micro/macroeconomics
Timeline
Event Manager and Barista
Kona Ice and Travelin' Tom's Coffee Trucks
05.2025 - Current
VA Work Study
Veterans Programs and Services
09.2023 - 08.2025
Sales Associate
Bath and Body Works
03.2023 - 08.2024
Bachelor of Business Administration - Accounting
University of Cincinnati, Carl H. Lindner College of Business