Ashley Lamm
Yukon,OK
Summary
Dynamic professional with a proven track record in customer service. Skilled in time management and attention to detail, I excelled in enhancing guest experiences and resolving inquiries efficiently. My ability to foster strong relationships and maintain confidentiality has consistently led to high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Homeschool Teacher
Advanced Learning
08.2020 - Current
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Front Desk Receptionist
Baymont By Wyndham
04.2025 - 08.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Supervisor
Bealls
06.2024 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Shop Owner
Two Attic Addicts
10.2018 - 05.2020
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Mail Carrier
United States Post Office
10.2016 - 05.2017
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Education
High School Diploma -
Frank Phillips College
Perryton, TX05.2005
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Personal Information
Timeline
Front Desk Receptionist
Baymont By Wyndham
04.2025 - 08.2025
Supervisor
Bealls
06.2024 - 04.2025
Homeschool Teacher
Advanced Learning
08.2020 - Current
Shop Owner
Two Attic Addicts
10.2018 - 05.2020
Mail Carrier
United States Post Office
10.2016 - 05.2017
High School Diploma -
Frank Phillips College