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Ashley Lankford
Team Coordinator, Safety Officer
Decatur,AL
Summary
Responsible Team Coordinator with passion for managing complex responsibilities with organized and resourceful approach. Intelligent and analytical with excellent communication and collaboration skills. Adept at building positive relationships with employees and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
3
3
Certificates
3
3
years of post-secondary education
Work History
Team Coordinator, Safety Officer
Aveanna Home Health
Athens, AL
03.2023 - Current
- Recognized, documented, and advised on removal of hazards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Built strong relationships with customers through positive attitude and attentive response.
- Addressed customer service overflow to reduce complaints.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- Completed risk predictions and injury reports.
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
- Oversaw staffing, scheduling and planning for multiple employees.
- Trained technicians on all processing equipment.
- Handled day-to-day office operations and resolved any conflicts.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Conducted new-hire training regularly throughout fiscal year
Administrative Assistant
United Vascular Of Huntsville
Huntsville, AL
08.2021 - 03.2023
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Verified patient's insurance eligibility and benefits coverage.
- Communicated with primary care offices and insurance companies to obtain authorization.
- Collected patient co-pay and issued receipt to confirm payment.
- Administered billing functions to maintain profitability and meet compliance, quality and productivity standards.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Registration Coordinator
Cullman Regional Urology Clinic
Cullman, AL
05.2019 - 08.2021
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Explained form wording to patients to help each understand information required.
- Answered patient questions and inquiries regarding registration process and documentation.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Updated patient contact information to support accurate electronic medical records.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Respiratory Therapist Intern
Tennova Healthcare - Harton
Tullahoma, TN
05.2016 - 05.2018
- Assessed, diagnosed, and treated breathing issues.
- Treated patients after conducting assessments and laboratory testing.
- Informed patients, family members and other healthcare personnel how to properly use respiratory care equipment.
- Educated patient and family on patient's illness and available remedies.
- Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
- Administered pulmonary function tests and monitored changes in patients' respiratory status.
- Performed arterial blood gas analysis and assisted in bronchoscopies.
Patient Care Technician
Huntsville Hospital Main
Huntsville, AL
11.2005 - 05.2018
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Used principles of growth and development to provide age-specific treatment and care
- Maintained clean and safe environment to promote patient safety and comfort
Education
Associate of Science - Respiratory Therapy
Independence University
Salt Lake City, UT 05.2015 - 04.2018
Skills
Meeting Leadership
Employee Evaluation
Passion for Continuous Learning
Human Resources
Team Leadership and Coordination
OSHA Compliance
Corrective Action Planning
Employee Training
Decision-Making
Attention to Detail
Problem Identification
Records Management
Active Listening
Multitasking
Data Entry
Work Delegation
Safety Standards
Occupational health hazards
Protective equipment
Safety courses
Software
Microsoft Excel
Homecare Homebase
Certification
Certified OSHA 30 hr for General Industry
Timeline
Certified OSHA 30 hr for General Industry
01-2024
Team Coordinator, Safety Officer
Aveanna Home Health
03.2023 - Current
BLS (CPR and AED)
07-2022
Administrative Assistant
United Vascular Of Huntsville
08.2021 - 03.2023
Registration Coordinator
Cullman Regional Urology Clinic
05.2019 - 08.2021
Respiratory Therapist Intern
Tennova Healthcare - Harton
05.2016 - 05.2018
Associate of Science - Respiratory Therapy
Independence University
05.2015 - 04.2018
Patient Care Technician
Huntsville Hospital Main
11.2005 - 05.2018
CNA - Certified Nurse Assistant
11-2005