Ashley Lansing
Chillicothe,OH
Summary
Dynamic and dedicated professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to train staff and enhance team performance while maintaining high standards of cleanliness and safety. Strong time management skills and attention to detail ensure efficient operations and exceptional customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier/online Grocery Pick up
Walmart
04.2021 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored checkout areas for cleanliness and safety compliance throughout shifts.
- Trained new cashiers on policies, procedures, and best practices for customer engagement.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Pizza Maker
Donatos Pizzeria
08.2019 - 04.2021
- Prepared various pizza types using fresh ingredients and quality recipes.
- Operated kitchen equipment, ensuring safety and sanitation standards were met.
- Assisted in inventory management, tracking ingredient levels for timely replenishment.
- Maintained clean workstations, adhering to health regulations and food safety practices.
- Engaged with customers, providing prompt service and addressing inquiries effectively.
- Trained new staff on pizza preparation techniques and operational procedures.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
Education
Chillicothe High School
Chillicothe, OHSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Cash handling and management
- Cash register operation
- Order taking
- Product restocking
- Product knowledge
- Merchandise restocking
- Staff training
- Attention to detail
- Order verification
- Identification checks
- Empathy and patience
- Basic math
- Sales transactions
- Online orders preparation
- Gift card handling
Timeline
Cashier/online Grocery Pick up
Walmart
04.2021 - Current
Pizza Maker
Donatos Pizzeria
08.2019 - 04.2021
Chillicothe High School