Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
Work History
Maintenance Technician
Fort Stewart Family Homes
11.2018 - 07.2019
Oversaw turnover process for on-post military housing across all ranks.
Conducted detailed pre and post contract inspections to assess necessary renovations for both interior and exterior of the homes.
Coordinated with civilian contractors to initiate work orders, ensuring scope of work aligned with contractual obligations and safety.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Collaborated with team members to complete larger repair projects efficiently.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Residential Specialist
Fort Stewart Family Hones
07.2018 - 11.2018
Assist with management with move-out process.
Collaborate with maintenance teams to ensure timely repairs and upkeep.
Assist with rent and move-out collection and account management.
Cultivated strong relationships with local resources, connecting residents to essential services within the community as needed.
Managed crisis situations effectively with swift response times, minimizing risk factors for both individuals involved as well as other community members present at the time of the event.
Promoted resident well-being by conducting wellness checks, identifying potential issues early on for proper intervention.
Maintained accurate records of all resident interactions and progress updates, ensuring continuity of care across shifts and team members.
Produce Clerk
Kroger
01.2017 - 05.2018
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Checked for outdated and overripe grocery items and removed from inventory.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Kept tidy and organized area to comply with cleanliness standards.
Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
Team Leader
United States Army
05.2002 - 03.2013
Supervised and mentored 5+ personnel.
Maintained and managed 900+ personnel files to include Family Readiness Liaison.
Supervised and operated heavy construction equipment.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Oversaw quality control measures, maintaining high standards for all project outputs.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Carry out clerical duties, including answering phones, preparing documents, personnel pay and benefits, evaluation reports, and casualty reporting.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Managing training for personnel in administrative tasks by assisting commander.
Performs duties as a Chemical, Biological, Radiological, and Nuclear (CBRN) Supervisor.
Responsible for planning and implementing NBC operational contingencies for over 160 personnel.
Responsible for fielding new NBC equipment, monitoring NBC training, and conducting NBC command inspections; principal assistant for the day to day logistical operations of the group and reporting procedures supporting civilian and military personnel.
Interprets information on grade stakes; clears, grubs, strips, excavates, backfills, ditches, stockpiles and pushes scraper with tractor crawler; cuts and spread fills material with scraper; excavates, stockpiles, backfills, and loads with loader.
Maintain and account for individual and unit equipment and property of over $180,000 with zero loss.
Severed as the Company Master Gunner, responsible for the tactical employment of the .50 cal machine and personnel on the security team. Provide direct fire support during combat opertations.
Food Service Worker
McDonalds
01.2002 - 03.2002
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Associate/Licensed Director at Betz, Rossi, Bellinger & Stewart Family Funeral HomesAssociate/Licensed Director at Betz, Rossi, Bellinger & Stewart Family Funeral Homes