Ashley Lasiter
Bolivar,MO
Summary
Self-motivated leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Office Administrator & Communications Coordinator
Open Hearts United Methodist Church
Bolivar , MO
2020.02 - Current
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Processed invoices on a timely basis according to established procedures.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports and invoices.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Filtered emails based on importance and escalated issues to leadership.
- Created memos, letters and other documents, fostering internal and external communication.
- Maintained customer confidence and protected operations by keeping information confidential.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Created PowerPoint presentations for internal use or external clients when required.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created content for multiple social media channels.
- Maintained relationships with key members of the media, industry influencers and other external stakeholders.
- Edited and proofread written material to ensure accuracy and clarity in message delivery.
- Managed website content including design updates, graphics creation, copywriting.
- Prepared and edited newsletters, reports and memos to appeal to diverse audiences.
- Adhered to social media communications timeline by checking calendar to keep up with posting.
Graphic Web Designer
Open Hearts United Methodist Church
Bolivar , Missouri
2020.02 - Current
- Maintained a library of graphics assets including fonts, colors, logos, patterns.
- Developed custom WordPress themes based on client requirements.
- Created interactive elements such as slideshows, animations, using CSS3 and JavaScript.
- Managed multiple projects simultaneously while meeting deadlines effectively.
- Created logos, icons, illustrations, infographics, and banners for various websites.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Maintained company websites updating with new products and corporate announcements as necessary.
- Created graphics and animations using traditional and cutting-edge techniques.
Education
Associate of Arts - Business Management
Ozarks Technical Community College
Springfield, MO2008-05
Skills
- Telephone Reception
- Expense Reporting
- Mail Handling
- Meeting Coordination
- Scheduling
- Workforce Management
- Spreadsheet Development
- Office Supply Management
- Technical Support
- Word Processing
- Report Preparation
- Human Resources
- Administrative Support
- File Maintenance
- Customer Engagement
- Event Coordination
- Database Entry
- Document Scanning
- Verbal Communication
- Planning Events
- Scheduling Appointments
- Schedule and Calendar Management
- Scanning and Copying
- Office Administration
- Calendar Management
- Expert in Microsoft, PowerPoint, Outlook, Google Calendar
- Supply Inventory
- Time Management
- File Organization
- Office Management
Affiliations
- Content creator for social media platforms. Motivational speaking, self awareness, mindset techniques to help others to pursue their dreams, live their lives to the fullest and feel valued.
- Offer coaching sessions for mindset awareness
Timeline
Office Administrator & Communications Coordinator
Open Hearts United Methodist Church
2020.02 - Current
Graphic Web Designer
Open Hearts United Methodist Church
2020.02 - Current
Associate of Arts - Business Management
Ozarks Technical Community College
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