ASHLEY LEICHTY
Canonsburg,PA
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales, relationship building and operations. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability, customer loyalty and drive business results.
Overview
8
8
years of professional experience
Work History
REAL ESTATE AGENT/Administrative Manager
Compass Real Estate
11.2019 - Current
- Uncover and understand client goals and challenges to help them find and design their dream home.
- Helped 19 new homeowners for 10.8 million in sales in 2020-2021.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed new business and managed new and existing clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
BUSINESS DEVELOPMENT MANAGER
Fairway Independent Mortgage - Arizona Region
03.2019 - 11.2019
- Assisted 13 loan officers with their marketing and branding to increase their personal business to contribute to the success of the entire branch.
- Analyzed the current business processes of the company by reviewing marketing and branding efforts.
- Responsible for developing and maintaining client relationships.
- Tasked with attending networking and industry events, creating new client presentations and facilitating client meetings.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
LOAN OFFICER ASSISTANT/BUSINESS DEVELOPMENT COORDINATOR
Gateway Mortgage Group, LLC
03.2016 - 01.2019
- Quickly and accurately qualified applicants by reviewing, analyzing and accepting loan applications, legal purchase contracts & supporting documentation.
- Prepared and executed monthly meetings.
- Developed and maintained relationships with referral partnerships.
- Communicated and worked closely with operations staff to ensure a smooth and accurate loan process.
- Worked with Loan Officers to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Education
BSBA - Marketing
ROBERT MORRIS UNIVERSITY
Pittsburgh, PA05.2015
Skills
- Customer Relationship Management
- Goals and Performance
- Business Development and Planning
- CRM Platforms
- Critical and Creative Thinking
- Excellent Listening Skills
- Prospecting and Cold Calling
- Client Relationships
- Microsoft Office
- Attention to Detail
- New Business Generation
Timeline
REAL ESTATE AGENT/Administrative Manager
Compass Real Estate
11.2019 - Current
BUSINESS DEVELOPMENT MANAGER
Fairway Independent Mortgage - Arizona Region
03.2019 - 11.2019
LOAN OFFICER ASSISTANT/BUSINESS DEVELOPMENT COORDINATOR
Gateway Mortgage Group, LLC
03.2016 - 01.2019
BSBA - Marketing
ROBERT MORRIS UNIVERSITY