Accomplished Medical Secretary III and Certified Medical Assistant with a proven track record at Washington University School of Medicine, enhancing patient outcomes through expert coordination and education. Skilled in Electronic Health Records and adept at provider relations, I excel in fast-paced environments, demonstrating significant achievements in patient care and administrative efficiency.
Overview
18
18
years of professional experience
Work History
Medical Secretary III/Certified Medical Assistant
Washington University School of Medicine
06.2018 - Current
Facilitated new patient prescriptions, refills and prescription pre-authorizations.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Placed new supply orders, managed inventory and restocked clerical spaces.
Handled scheduling for physician calendar and prepared meeting agenda and materials.
Coordinates department administrative services, such as typing manuscripts, correspondence, maintaining faculty CVs.
Manage provider schedule, credentialing, re-appointment CME requirements and other physician specific requirements
maintains credentialing,
Prepared legal correspondence and wrote professional letters to legal assistants and attorneys.
Medical Legal coordinator for Thoracic Outlet Syndrome- Robert W. Thompson MD
Maintained current and accurate medical records for patients.
Certified Medical Assistant
Peak Gastroenterology and Associates
07.2014 - 11.2016
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Taught patients about medications, procedures, and care plan instructions.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Applying and monitoring Hepatitis C patient treatment
Hepatitis C education for patients and employees
Scheduling endoscopic procedures
Ordered labs, procedures, medications, and imaging requested by the physician.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Answered high volume of phone calls and email inquiries.
Certified Medical Assistant
William Beaumont Army Medical Hospital
10.2011 - 07.2013
Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
Organized patient records to research records, extract medical information and review records for completeness and accuracy.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Assist with patient care and treatment in Dialysis Clinic
Certified Medical Assistant
Colorado Springs Internal Medicine
04.2010 - 08.2011
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Checked INR and adjusted medication dosages under the direct supervision of a physician.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Medical Assistant
Pikes Peak Cardiology
04.2007 - 01.2010
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Trained and supervised employees on office policies and procedures.
Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
Gained strong leadership skills by managing projects from start to finish.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Maintained and adjusted cardiology and pulmonary equipment.
Teamed with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
Cultivated productive relationships with vendors specializing in pacers and AICDs, facilitating fulfillment of software and equipment orders.
Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
Education
Associate of Applied Science - Medical Assistant
Pima Medical Institute
Colorado Springs, CO
Bachelor of Science - Psychology And Brain Sciences
Washington University in St Louis
St. Louis, MO
05-2026
Skills
Patient Registration
Insurance Authorization Oversight
Proficient in Electronic Health Records
Administrative support experience
Patient appointment coordination
Clinical support
Provider relations
Medical terminology expertise
Conflict resolution techniques
Practitioner application monitoring
Re-credentialing processes
Logistics and schedule management
Timeline
Medical Secretary III/Certified Medical Assistant
Washington University School of Medicine
06.2018 - Current
Certified Medical Assistant
Peak Gastroenterology and Associates
07.2014 - 11.2016
Certified Medical Assistant
William Beaumont Army Medical Hospital
10.2011 - 07.2013
Certified Medical Assistant
Colorado Springs Internal Medicine
04.2010 - 08.2011
Certified Medical Assistant
Pikes Peak Cardiology
04.2007 - 01.2010
Associate of Applied Science - Medical Assistant
Pima Medical Institute
Bachelor of Science - Psychology And Brain Sciences
Washington University in St Louis
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