Ashley Lewis
Summary
I bring a positive and fun attitude to work everyday. Reliable, skilled in curating social media, professional correspondence, and inter-personal communication. Proficient in using diverse software to create and maintain projects, send written communication and maintain consistent workflow.
Overview
6
6
years of professional experience
Work History
Executive Assistant to the President
Real Salt Lake
Sandy, UT
06.2023 - Current
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Leveraged word processing software to create proposals, letters and memos.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
Advancement & Admissions Associate
The Madeleine Choir School
Salt Lake City, Utah
07.2022 - 06.2023
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
- Created online fundraising campaigns using social media platforms with insightful content designed to highlight organizational objectives and attract givers.
- Used editing and graphic design tools to create content and visuals for social channels.
- Built and maintained corporate image, brand and identity.
- Designed and edited promotional publications.
- Led tours for prospective residents and family members to show facilities and answer questions.
- Maintained professional, welcoming and orderly reception area to greet guests.
Office Assistant
The Madeleine Choir School
Salt Lake City, UT
08.2021 - 07.2022
- Greeted visitors, parents, and callers to handle questions or direct to appropriate faculty.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Collected and coded various documents to prepare for filing, storage and processing.
- Created inclusive environment to meet needs of students.
- Collected and analyzed data for institutional research.
- Collaborated with various departments to support and establish the needs of the school.
Teacher's Aide
The Madeleine Choir School
Salt Lake City, UT
08.2020 - 06.2021
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Supported classroom teachers by managing files, preparing materials and updating records.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
Customer Service Technical Support Specialist
Vivint Home Security
Lindon, UT
05.2018 - 08.2018
- Documented customer correspondence to track requests, problems and solutions.
- Analyzed customer complaints and service trends to identify and correct systematic issues.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Troubleshot, resolved or escalated technical issues based on individual customers' needs.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT01-2024
Associate of Science - Communications
Salt Lake Community College
Salt Lake City, UT05.2021
Skills
- Information Confidentiality
- Customer Service
- Verbal and Written Communication
- Creative Thinking
- Reliable and Punctual
- Self-Motivated
- Multitasking and Prioritization
- Team Collaboration
- Attention to Detail
- Flexible and Adaptable
- Editing and Proofreading
- Problem-Solving
- Scheduling and Coordinating
References
- John Kimball, President of Real Salt Lake, jkimball@rsl.com, (801) 718-5964
- Matt Kitterer, Advancement at the College of Engineering at the University of Utah & Former Advancement Director at The Madeleine Choir School , mkitterer@utmcs.org, (801) 870-1299
- Shauna Bingham, Office Manager of The Madeleine Choir School, office-manager@utmcs.org. (801) 699-1860
Timeline
Executive Assistant to the President
Real Salt Lake
06.2023 - Current
Advancement & Admissions Associate
The Madeleine Choir School
07.2022 - 06.2023
Office Assistant
The Madeleine Choir School
08.2021 - 07.2022
Teacher's Aide
The Madeleine Choir School
08.2020 - 06.2021
Customer Service Technical Support Specialist
Vivint Home Security
05.2018 - 08.2018
Bachelor of Science - Business Management
Western Governors University
Associate of Science - Communications
Salt Lake Community College
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