Ashley Lewis
Dallas,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revenue Cash Management
Jefferson Dental
09.2017 - 11.2024
- Payment posting
- Reviewed insurance EOB's to ensure all procedures were paid correctly
- Contacted insurance companies regarding missing EOBs
- Ensure that all insurance claims are submitted to the payers in a timely manner
- Confirmed that documentation needed for claim payment was attached and sent to the payer via DentalXChange
- Made follow-up calls to appeal unpaid or underpaid procedures
- Standardized cash management procedures across multiple departments, ensuring consistency in practices and reporting.
Credit Collections Representative
Capitol One
03.2014 - 07.2017
- Increased efficiency in the collections process through regular monitoring and analysis of outstanding accounts.
- Improved customer payment rates by developing and implementing effective collection strategies.
- Collected on delinquent accounts to reduce overdue balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Education
High school or equivalent -
McKinney North High School
05.2005
Skills
- Microsoft Office
- Customer service
- Microsoft Excel
- Microsoft Outlook
- Microsoft Access
- Collections
- Medical Billing
- ICD-10
- Medical Coding
- CPT Coding
- Medical Office Experience
- Insurance Verification
- Medical Terminology
- Revenue cycle management
- Negotiation
- Dental terminology
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Revenue Cash Management
Jefferson Dental
09.2017 - 11.2024
Credit Collections Representative
Capitol One
03.2014 - 07.2017
Driver's License
High school or equivalent -
McKinney North High School
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