ASHLEY LEWIS
Stockton
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Audit Coordinator
Indepentent Contractor
05.2024 - Current
- Communicated effectively with senior management regarding audit findings, presenting clear reports that highlighted areas of concern as well as recommended solutions for improvement measures needed within the organization''s policies or procedures framework.
- Improved audit accuracy with meticulous record-keeping and attention to detail.
- Analyzed data across large sets against designed controls and processes.
- Developed strong relationships with clients to facilitate smooth auditing processes and maintain client satisfaction.
Receptionist
Lustre-Cal
07.2023 - 05.2024
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Maintained a neat reception area by organizing materials and tidying up furniture
- Performed data entry tasks into various computer systems accurately and promptly
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance
CSD/CPU Division
Old Republic Title
06.2018 - 03.2022
- Utilize Outlook for incoming and outgoing mail
- Review and filter emails and direct to appropriate department
- Utilizing multi-phone line system
- Data entry of orders utilizing end Step computer system
- Assisted customers with the escrow process, including answering questions and providing documentation
- Reviewed title reports to ensure accuracy of information before closing
- Opened, sorted, and distributed incoming mail on a daily basis
- Verified accuracy of customer information prior to processing transactions
- Managed customer accounts by responding to inquiries, resolving issues, and providing updates as needed
- Entered data into computer system accurately and efficiently
- Provided support to escrow officers with document preparation tasks
- Conducted research to resolve discrepancies related to escrow account balances
- Scanned documents into electronic database for future reference
Receptionist/Admin Support
Hedy Holmes Staffing Services
07.2017 - 07.2018
- Responsible for assisting 10-50 walk-in applicants daily
- Responsible for checking in appointments and scheduling appointments
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Prepare necessary materials, applications, packets for all branches
- Daily follow up calls with current clients
- Order office supplies for all our branches
- Utilize Outlook for incoming and outgoing mail
- Review and filter emails and direct to appropriate department
- Data entry of orders utilizing Temps Plus, Applicant tracking system
- Various temp jobs
- Greeted visitors and provided them with assistance
- Maintained a neat reception area by organizing materials and tidying up furniture
Customer Service/Administrative Support
Import Glass Corporation
05.2016 - 07.2017
- Answered high volume phone calls using multi-phone line systems
- Billing customers (BOL), included creating invoices, process payments, bank deposits
- Data entry of customer orders
- Inventory control
- Received daily reports from drivers and enter information on system
Customer Service
Big 5 Sporting Goods
04.2015 - 05.2016
- Greet each guest upon arrival to the store offering direction as needed
- Responsible for handling large amounts of cash, reconciling cashiers till at the end of shift
- Provide 5-star customer service to both in-store guests as well as by phone
- Merchandised new products & set up displays
- Maintain a clean and organized store to ensure the standards of management are being met
- Maintained knowledge of all current store promotions
Receptionist
Green Electric
01.2012 - 11.2012
- Provide exceptional customer service
- Handle incoming and outgoing calls
- Data entry utilizing Microsoft Office
- Record keeping, documentation and filing
- Communicate and establish relationships with current vendors
- Office organization, maintained office and ordered office supplies as necessary
Education
Career Academy of Cosmetology
Stockton, CA01.2016
High School -
Lincoln High School
Stockton, CASkills
- Data Entry
- Recordkeeping Skills
- Administrative Support
- Office Supply Management
- Multi-Line Telephone Systems
- Paperwork Processing
- Listening Skills
- Greeting And Seating Clients
- Mail Coordination
- Filing And Sorting
- Reception Management
- Meeting Support
- Customer Service And Assistance
- Guest Reception
Certification
Driver's License
Timeline
Audit Coordinator
Indepentent Contractor
05.2024 - Current
Receptionist
Lustre-Cal
07.2023 - 05.2024
CSD/CPU Division
Old Republic Title
06.2018 - 03.2022
Receptionist/Admin Support
Hedy Holmes Staffing Services
07.2017 - 07.2018
Customer Service/Administrative Support
Import Glass Corporation
05.2016 - 07.2017
Customer Service
Big 5 Sporting Goods
04.2015 - 05.2016
Receptionist
Green Electric
01.2012 - 11.2012
High School -
Lincoln High School
Driver's License
Career Academy of Cosmetology
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