Open To Work
Ashley Lewis
Columbia,SC
Work Preference
Summary
High-performing, strategic-thinking professional with over 14+years of experience and skills in multitasking, management, inspection coordination, regulatory compliance and remote collaboration. Known for strong conflict resolution and customer service skills, contributing to improved employee relations and compliance outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Safety Associate
Amazon Fulfillment Center
West Columbia, SC
12.2023 - 02.2025
- Oversaw compliance with safety protocols during fulfillment operations to ensure adherence to regulatory standards.
- Maintained accurate documentation and compliance records.
- Addressed employee concerns and resolved issues through effective communication and problem-solving to foster a supportive workplace.
- Facilitated onboarding and training to enhance new employee integration and maintain a positive work environment.
Property Manager
Adams Property Group Mgmt.
Augusta, GA
06.2017 - 03.2021
- Acted as the primary point of contact for tenants and property owners across 50+ properties.
- Increased tenant retention by providing responsive customer service.
- Resolved customer inquiries, complaints, and maintenance requests to enhance tenant satisfaction.
- Trained and supervised junior staff in property management practices, fostering a collaborative team environment.
- Maintained records, documentation, and customer communications.
General Manager
U-Haul Moving and Storage
Columbia, SC
03.2011 - 05.2016
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales to support overall organizational goals.
- Oversaw daily operations of moving and storage facilities, ensuring smooth service delivery and operational efficiency.
- Resolved customer issues quickly to maintain satisfaction and loyalty.
- Delivered exceptional customer service in a high-volume environment.
- Trained employees on customer service standards and company procedures.
- Managed customer accounts, reservations, billing inquiries, and service concerns to enhance client satisfaction.
Education
High School Diploma -
Jackson High School
Massillon, OH05-2002
Some College (No Degree) - Biology
Kent State Stark University
North Canton, OHSome College (No Degree) - Biology
California State University, Dominguez Hills
Carson, CASome College (No Degree) - Biology And Pre-med
Benedict College
Columbia, SCSkills
- Customer service
- Customer Relationship Management (CRM)
- Inbound and Outbound calls
- Conflict Resolution
- Customer Retention
- Data Entry
- Remote Collaboration
- Multitasking
- Account Management
- Email & Chat Support
- Performance Metrics (KPIs)
- Remote Work
- Time Management
Certification
- Public Notary
Timeline
Safety Associate
Amazon Fulfillment Center
12.2023 - 02.2025
Property Manager
Adams Property Group Mgmt.
06.2017 - 03.2021
General Manager
U-Haul Moving and Storage
03.2011 - 05.2016
High School Diploma -
Jackson High School
Some College (No Degree) - Biology
Kent State Stark University
Some College (No Degree) - Biology
California State University, Dominguez Hills
Some College (No Degree) - Biology And Pre-med
Benedict College