Kids Zone Attendant
2 Years 6 MonthsFireflies Baseball | 02.2024 - Current
- Assisted guests with inquiries, enhancing overall customer satisfaction during events.
- Managed ticketing systems to ensure accurate entry and streamlined guest flow.
- Collaborated with team members to maintain clean and organized facilities throughout the venue.
- Provided support during game-day operations, ensuring a seamless experience for attendees.
Attractions Attendant
4 Years 5 MonthsRiverbanks Zoo and Garden | 03.2022 - Current
- Assisted in providing exceptional guest service within park attractions.
- Monitored and enforced safety protocols to ensure visitor well-being.
- Engaged guests with informative presentations about wildlife and conservation efforts.
- Coordinated daily operations of attraction rides, ensuring timely openings and closings.
Retail Shift Lead
8 MonthsCracker Barrel Restaurant | 06.2021 - 02.2022
- Supervised daily operations, ensuring adherence to service standards and company policies.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Coordinated staff schedules to optimize coverage during peak hours and enhance team efficiency.
- Conducted inventory management, tracking stock levels to minimize shortages and overages.