Ashley Linares
Elgin,IL
Summary
Driven Certified Nursing Assistant and Social Services Assistant at Alden Poplar Creek Rehab, I excel in patient care and HIPAA compliance. Demonstrated success in enhancing patient wellbeing and streamlining care coordination, backed by a compassionate approach and proficient in electronic health records. Achieved significant improvements in patient satisfaction and care efficiency. Willing to learn and strengthen my customer service strategies.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Alden Poplar Creek Rehab
08.2019 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Social Services Assistant
Alden Poplar Creek Rehab
09.2020 - 10.2021
- Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
- Enhanced client satisfaction by providing timely and accurate information on available social services programs.
- Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
- Provided social work services, individual, and family therapy and referrals.
- Developed and maintained relationships with community organizations and agencies.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
High School Diploma -
Elgin High School
Elgin, IL05.2021
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Electronic Health Records
- Patient documentation
- Customer Service
- Data Entry
- Wound care specialist
Flower Bouquet Buisiness
- Creative floral design and styling
- Excellent customer service and communication skills
- Organization and attention to detail
- Committed to providing a pleasant customer experience and always seeking to exceed expectations.
My flower Bouquet Business consists on my clients giving me ideas of what they want or have in mind and I turn those ideas into reality. I have had this business for a year now. My business consists of me ordering and stocking my floral supplies and flowers. I am organized and detail-oriented, with excellent costumer service and communication skills.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Services Assistant
Alden Poplar Creek Rehab
09.2020 - 10.2021
Certified Nursing Assistant
Alden Poplar Creek Rehab
08.2019 - Current
High School Diploma -
Elgin High School
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