Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and precise clerical tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Cyper Shop
Gallatin
01.2025 - Current
Performed data entry duties to update client information in databases.
Processed customer orders. Prepared and processed documents such as invoices, reports, memos and correspondence.
Created purchase orders for various vendors.
Completed and mailed contracts, invoices or checks.
Managed client inquiries through phone and email communications.
Manager
Taco Bell
01.2023 - Current
Leads and monitors day to day operations keeping cost down, serving quality food and proving excellent customer service
Train new hires on policies and menu items
Responsible for the safety of employees and customers.
Daily safe counts, and verify amount in drawers at shift change
Prepare daily prep list for team members
Verify all food quality standards are being followed by ensuring all food is properly labeled, check expiration dates for expired food and correct food rotation is being used (also to assist with inventory)
Delicate task and verifies task are completed.
Nail Tech/Manicurist
02.2017 - Current
Performed manicure and pedicures; Clean, cut, shape and polished nails.
Complied with all sanitary and health guidelines.
Implemented all services within a timely manner while managing an online salon runner software an appointment book.
Responsible for managing client appointment.
Maintained supply inventory and records; promoted/sold nail care services.
Instawork
Vanderbilt Pub
Nashville
01.2024 - 04.2025
Operated cash register to process cash, check, and credit card transactions.
Served meals to customers in a friendly and courteous manner.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Monitored inventory levels of food items used during meal services.
Coordinator
DCI donor services
07.2023 - 09.2023
Worked with private practices and hospitals regarding order details, cost and shipping details.
Coordinated and Verified shipping to and from techs for accuracy.
Entered orders, confirmed correct tissue was pulled and the billing was accurate.
Made any necessary changes to orders.
Maintained accurate Client Information within CRM database.
Ensured all inventory levels are adequate.
Responsible for input and adjustments to the inventory system including, but not limited to, products, equipment, and office furnishings and equipment.
Shipping/Receiving Administrator/ Analyst
Integrity Staffing Solutions Nissan
10.2021 - 06.2022
Ensured the accuracy of all shipping documents by adherence to standard operating procedures.
Reviewed all incoming shipment paperwork to confirm driver was at the Appropriate location.
Provided assigned driver a dock to unload.
Inspected truck and trailer Verifying trailer and truck number match paperwork.
Document seal number before cutting.
Reviewed all inbound and outbound paperwork provided by warehouse clerk.
Assisted with other administrative duties needed by the leadership.
Using a warehouse management system, systemically open/close shipments.
Compare bill of landing to internal records ensure Accuracy.
Communicated efficiently and concisely over the phone, in person and through e-mail to coordinate returns, rejections and credits.
Accurately input a high volume of information into the Warehouse Management System all incoming and outgoing parts in a timely manner.
Recorded and reported shortages and discrepancies.
Filed, scanned and copied all outbound paperwork so that it is easily accessible when needed.
Monitored scheduled shipments.
Created daily report of all incoming and outgoing shipments.
Ensured a friendly, and professional customer service environment.
Hospitality/Event Planner/ Server
01.2013 - 01.2022
Ensured diners had memorable and positive experience through delivery and prompt, accurate service.
Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, displays, special needs requirement’s, printing, and event security.
Communicated event details with staff.
Recognized as the lead server and led training orientation for new staff members.
Maintained robust knowledge of menu items and promptly directed customers in a courteous manner to items which they were seeking.
Customer Service/ Cashier
Bed Bath & Beyond
12.2014 - 05.2015
Engaged customers in a courteous, helpful and respectful manner, promptly and politely responds to customer inquiries and customer requests for support.
Processed customer transactions through the register and customer service desk.
Collected and processed payment from customer and enter into register (includes applying coupons, providing change and receipts).
Ensured all items intended for purchase are identified and properly scanned.
Performed additional duties as required, but not limited to, stocking, freight processing, price changes and cart retrieval.
Returned misplaced product, customer returns and other product gathered in the front-end to the correct location in the store.
Accounting Clerk
ASM Holding
07.2014 - 10.2014
Company Overview: Property management company
Responsible for all accounts payable for all accounts payable duties.
Prepare bank deposits, general ledger postings and statements.
Responsible for utilizing software “Quick Books” and “Property Wear” to maintain accounting records and accuracy.
Assisted with an internal system change to help ensure accuracy, identify errors, and provide solutions.
Reviewed maintenance invoices for accuracy, coded invoices to accounting software, and ensured all invoices were paid in a timely manner.
Applied tenant payments to accounts receivable ledgers.
Reconciled bank statements by comparing statements with general.
Property management company
Licensing Specialist
Dollar General Corporation
04.2011 - 01.2013
Responsible for the processing and remittance of all license applications for initial licensing and renewals.
Maintained the license database to account for all license jurisdictions, applications and payments.
Research and resolve license notices.
Coordinated and advised operations on licenses for new stores.
Assisted with special projects as needed.
Responsible for coordinating business license audits, EBT, and Unclaimed Property as directed.
Reduced cost by ensuring new license and renewals were paid upon receiving an invoice.
Entrusted to lead other team members in supervisor's absence.
Monitored team's office supplies inventory and ordered new supplies as needed.
Analyzed data from various sources and compiled it into a comprehensive report, exceeding the supervisor's expectations.
Maintained an electronic library of all permits and licenses.
Interacted with carious government entities as required.
Field support specialist
Kelly services/Ricoh contract
12.2022
Completing preventative maintenance and/or general repair activities on Ricoh office products or third-party products at the customer site with minimal direction.
Ensured our clients got the highest printing quality, exceptional service, timely delivery, and capacity to meet the needs of any size issuer, from small runs to quantities in the millions.
Continuously adjusted the machines to ensure work accuracy while responding to equipment error messages.
Performed quality checks, confirm quantity produced, ensure the batch is accurate per the order, and set up the equipment.
Traveled to various clients throughout the Nashville region.
Operated copier, mail sorter, fax machine, mail opener, postage machine.
Maintained log of all incoming and outgoing shipments assigned.
Sorted, distributed all mail and packages to assignment departments.
Education
University of Beauty - Accounting Concentration
University of Beauty
Madison, TN
01.2017
Volunteer State Community College - License: ABC License to serve alcohol, TN state manicurist License
Volunteer State Community College
Gallatin, TN
08.2011
Skills
Banquet Experience
Hospitality
Accounts Payable
Accounts Receivable
QuickBooks
Warehouse Inventory Management
CRM Skills
Microsoft Office
Excel
Word
Power Point
Data Entry
Payroll
Customer service
Adobe
XODO
Certification
ABC License to serve alcohol, TN
TN State Manicurist License, TN
Timeline
Administrative Assistant
The Cyper Shop
01.2025 - Current
Instawork
Vanderbilt Pub
01.2024 - 04.2025
Coordinator
DCI donor services
07.2023 - 09.2023
Manager
Taco Bell
01.2023 - Current
Field support specialist
Kelly services/Ricoh contract
12.2022
Shipping/Receiving Administrator/ Analyst
Integrity Staffing Solutions Nissan
10.2021 - 06.2022
Nail Tech/Manicurist
02.2017 - Current
Customer Service/ Cashier
Bed Bath & Beyond
12.2014 - 05.2015
Accounting Clerk
ASM Holding
07.2014 - 10.2014
Hospitality/Event Planner/ Server
01.2013 - 01.2022
Licensing Specialist
Dollar General Corporation
04.2011 - 01.2013
University of Beauty - Accounting Concentration
University of Beauty
Volunteer State Community College - License: ABC License to serve alcohol, TN state manicurist License