Ashley Long
Reading,PA
Summary
Dedicated healthcare professional with nearly 10 years in outpatient physical therapy and patient care coordination. Skilled in patient scheduling, electronic medical documentation, and effective physician communication. Knowledgeable in medical terminology, orthopedic conditions, and surgical procedures, facilitating a comprehensive patient experience.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Physical Therapist Assistant
Surgical Institute of Reading Physical Therapy
Wyomissing, Pennsylvania
08.2017 - Current
- Guided patients through therapeutic exercises, strengthening, neuromuscular re-education, and functional mobility training to improve recovery outcomes.
- Supported treatment for orthopedic and musculoskeletal conditions, including total joint replacements, postoperative cases, sports injuries, spinal disorders, shoulder injuries, balance deficits, and gait impairments, contributing to improved patient recovery and mobility.
- Provided outpatient rehabilitation support to patients across all age groups under plans of care developed by supervising physical therapists.
- Educated patients on diagnoses, treatment goals, recovery expectations, and rehabilitation progress, fostering increased understanding and active participation in their care.
- Documented patient responses to treatment and reported functional status changes to supervising physical therapists.
- Worked with supervising therapists and referring physicians to address patient concerns and maintain continuity of care.
- Assisted with patient scheduling and coordination of ongoing treatment needs.
- Maintained accurate electronic documentation in WebPT.
- Collaborated with clinical team members to ensure comprehensive care, enhancing patient experience and satisfaction throughout rehabilitation process.
Customer Service / Cashier / I-Shop Associate
Weis Markets Inc
Reading, Pennsylvania
06.2009 - 06.2019
- Delivered customer service in fast-paced retail environment, enhancing customer satisfaction.
- Guided customers through questions and purchases, ensuring a seamless shopping experience.
- Processed customer transactions and handled cash and payment methods accurately.
- Supported daily store operations while fostering a welcoming atmosphere for customers.
- Exhibited reliability and effective communication while managing multiple tasks efficiently.
Education
Associate of Science - Physical Therapy
Pennsylvania State University
Hazleton, PA08-2016
Skills
- Therapeutic exercise
- Neuromuscular Re-education
- Functional Mobility Training
- Postoperative Rehabilitation
- Joint rehabilitation
- Home exercise instruction
- Patient education
- Patient scheduling
- Clinical Documentation
- WebPT documentation
- Patient relations
- Clinical staff communication
- Team collaboration
- Problem Solving & Multitasking
Certification
- Pennsylvania Physical Therapist Assistant Indirect Supervision License
- BLS Certificate
Timeline
Physical Therapist Assistant
Surgical Institute of Reading Physical Therapy
08.2017 - Current
Customer Service / Cashier / I-Shop Associate
Weis Markets Inc
06.2009 - 06.2019
Associate of Science - Physical Therapy
Pennsylvania State University