Ashley Lopez
Westville,NJ
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Sales Manager
White House Black Market
11.2019 - 12.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Recruiter
American Pool Enterprises Inc.
07.2021 - 04.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and schedule follow-up interviews.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Assistant Store Manager
ASICS Outlet
12.2020 - 06.2021
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Retail Operations Manager
Michael Kors
08.2016 - 12.2020
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Determined layout of store merchandise improve visual appeal to consumers and traffic flow.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
Education
High School Diploma -
Millville High School
06-2011
Skills
- Relationship building
- Staff management
- Goals and performance
- Candidate screening
- Administrative skills
- Team collaboration
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Maintaining files
Timeline
Recruiter
American Pool Enterprises Inc.
07.2021 - 04.2023
Assistant Store Manager
ASICS Outlet
12.2020 - 06.2021
Sales Manager
White House Black Market
11.2019 - 12.2024
Retail Operations Manager
Michael Kors
08.2016 - 12.2020
High School Diploma -
Millville High School
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