Ashley Lovato

• Organize ongoing training for CASA Volunteers, specifically relating to the issues of each case, to address individual client needs.
• Design monthly calendars for CASA Volunteers.
• Maintain training space and technology in CASA office to be utilized by volunteers on a regular basis for training pertaining to the children they serve on their individual cases.
• Provide coaching for San Juan CASA volunteer advocates on an ongoing basis, as assigned. Actively coach using tools provided by CASA Program Director and Volunteer Supervisor.
• Attend Treatment Team and School meetings with designated volunteers, and record meeting notes for the database.
• Complete CVRC applications with CASA volunteer and assist volunteers in explaining CVRC benefits and application to the families and/or care providers of child victims of abuse and neglect.
• Recruit, screen, and interview new CASA Volunteers.
• Assist with case management tasks which promote effective client service, including data entry in CASA Manager and maintaining files in the office to ensure accurate demographic reporting.
• Train CASA volunteers to administer client satisfaction surveys and stakeholder surveys.
• Attend staff meetings. Log all CASA Volunteer Monthly Contact Logs in an Excel file for quarterly reports.

Provide hands-on assistance and reliable resources to the family in need, keeping the report to a minimum because the family is being proactive.

Coordinated activities involving birth parents, in conjunction with in-home support counselors.

Assisted in the development and rollout of classes in parenting/life skills and substance abuse/anger management for parents.

Established behavioral modification goals and assessed progress toward goals.

Worked with community resources to engage youth in pro-social activities and help families access services.

Interviewed clients individually and in groups to assess situations, capabilities, and problems.

Managed parent support groups addressing topics such as positive discipline and parenting styles.

Identified appropriate community resources and provided referrals for services.

Maintained confidentiality through stringent handling of charts and data.

Built trust and rapport with victims of violent crimes by remaining calm and compassionate in a variety of situations.

Weekly home visits with clients.

Supervised visit with non-custodial parents.

• Observation of counseling sessions, group sessions regarding substance use, and mental health.
• collection/documenting the research curriculum for use in the substance sessions.
• Assisted in the development of individualized treatment plans for clients.
• Conducted assessments, interviews, and observations of clients.
• Created educational materials such as handouts and visual aids for use in counseling sessions.
• Attended weekly staff meetings to discuss case management strategies and client care plans.

Collect and document behavioral information, advocate for children (certified).

Court Appointed Special Advocates, attend family center meetings, treatment meetings, and conduct case studies related to the student internship.

• Parts Delivery: Inventory Control, restocking, Invoicing.
• Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
• Maintained accurate logs of vehicle inspections and repair status.