Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Hi, I’m
Ashley Love
McKinney,TX
Summary
Overview
12
years of professional experience
Work History
College Of The Mainland
Library Student Assistant
08.2021 - 06.2023
Job overview
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Assisted patrons with printing and copying according to personalized requirements.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
Under Armour
Sales Associate
01.2018 - 08.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sam's Club
Cashier
05.2011 - 08.2011
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
College of The MainlandTexas City, TX
Associate of Arts from Business Administration
12.2022
University Overview
- 3.9 GPA
- Phi Theta Kappa Member
Skills
- Teamwork and Collaboration
- Problem-Solving Skills
- Excellent People Skills
- Time Management
- Answering and Directing Calls
- Microsoft Office
- Data Entry
- Active Listening
- Written and Oral Communication
- Interpersonal Skills
Timeline
Library Student Assistant
College Of The Mainland
08.2021 - 06.2023
Sales Associate
Under Armour
01.2018 - 08.2023
Cashier
Sam's Club
05.2011 - 08.2011
College of The Mainland
Associate of Arts from Business Administration