Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Lucas

Long Island,NY

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shelter Shift Supervisor

Acacia
12.2022 - Current
  • Led staff members, ensuring smooth operations and high-quality service delivery
  • Managed staff scheduling, task assignments, and training programs to improve team efficiency
  • Provided direct support to shelter clients, addressing concerns and ensuring safety
  • Managed crisis situations calmly and followed established protocols
  • Maintained accurate records and prepared reports to ensure compliance
  • Collaborated with stakeholders to provide comprehensive client support
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Supervised ongoing daily production phases.

Phlebotomist

Northwell Health Intern
02.2023 - 02.2025
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Assisted students pm how to maintain a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Help assist students on how to perform difficult venipunctures on patients with challenging veins, minimizing discomfort and increasing success rate.
  • Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays for students
  • Assisted students on how to use personal protective equipment correctly to protect coworkers and patients

Team Leader

Target
07.2016 - 10.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Assistant Manager

Lady Foot Locker
04.2016 - 07.2017
  • Led staff members, ensuring smooth operations and high-quality service delivery
  • Managed staff scheduling, task assignments, and training programs to improve team efficiency
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Trained new associates in successful sales and performance strategies.

Education

NHA Phlebotomy License - Phlebotomy

Long Island School of Healthcare Careers
Deer Park, NY
03-2025

EKG Technician Certificate - EKG

Long Island School of Health Careers
Deer Park, NY
04-2025

Skills

  • Interpersonal skills
  • Schedule management
  • Operations management
  • Policy enforcement
  • Staff scheduling
  • Safety
  • Shift reporting
  • Safety reviews
  • Team leadership
  • Positive attitude
  • Staff supervision
  • Flexible schedule
  • Professional appearance

Certification

  • Licensed Phlebotomy
  • EKG Technician

Timeline

Phlebotomist

Northwell Health Intern
02.2023 - 02.2025

Shelter Shift Supervisor

Acacia
12.2022 - Current

Team Leader

Target
07.2016 - 10.2022

Assistant Manager

Lady Foot Locker
04.2016 - 07.2017

NHA Phlebotomy License - Phlebotomy

Long Island School of Healthcare Careers

EKG Technician Certificate - EKG

Long Island School of Health Careers

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Ashley Lucas