Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Lumpkin

Marlton

Summary

Dynamic and detail-oriented professional with experience at Cooper University Hospital, excelling in time management and customer service. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept at collaborating with teams to improve operational efficiency and maintain compliance with HIPAA regulations. Committed to fostering positive environments in high-pressure settings.

Overview

8
8
years of professional experience

Work History

Warehouse Assistant

Cuban Fit
02.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.

Teacher's Assistant

ESS
09.2021 - 03.2022
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.

CNA

Agency
05.2022 - 02.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Trauma Unit Secretary

Cooper University Hospital
07.2017 - 07.2021
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.

Education

Bachelors In Science - Psychology

Rowan University
Glassboro, NJ
05.2018

Skills

  • Time management
  • Attention to detail
  • Customer service
  • Team collaboration

Timeline

Warehouse Assistant

Cuban Fit
02.2023 - Current

CNA

Agency
05.2022 - 02.2024

Teacher's Assistant

ESS
09.2021 - 03.2022

Trauma Unit Secretary

Cooper University Hospital
07.2017 - 07.2021

Bachelors In Science - Psychology

Rowan University

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Ashley Lumpkin