Ashley Lutz
MIAMI,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Basketball Coach
TP Athletics
Miami, FL
01.2022 - Current
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Coordinated practice schedules to optimize team preparation and engagement.
- Analyzed player performance data to identify areas for improvement.
- Conducted individual skill assessments to personalize training plans for athletes.
- Fostered team cohesion through team-building activities and open communication.
- Organized community outreach events to promote basketball and engagement with youth.
Waitress/Bartender
Tap 42
MIAMI, FL
08.2020 - Current
- Provided exceptional customer service in a high-volume dining environment.
- Took orders efficiently and accurately using POS systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assisted in training new staff on restaurant procedures and menu items.
Education
Bachelor of Science - Sports Management
Barry University
Miami, FL 08.2013 - 05.2016
Skills
- Conflict resolution
- Communication skills
- Attention to detail
- Strong leadership
- Team management
- Performance analysis
- Practice planning
Timeline
Basketball Coach
TP Athletics
01.2022 - Current
Waitress/Bartender
Tap 42
08.2020 - Current
Bachelor of Science - Sports Management
Barry University
08.2013 - 05.2016