Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Lybarger

Newark

Summary

Dynamic and organized professional with extensive experience as a Receptionist at Animal Hospital of New Albany. Proven ability to enhance client relations and streamline operations, utilizing strong telephone skills and effective appointment scheduling. Recognized for maintaining a welcoming environment and resolving customer issues efficiently, contributing to overall satisfaction.

Overview

3
3
years of professional experience

Work History

Receptionist

Animal Hospital of New Albany
12.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Receptionist

Massage Envy
06.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Barista

Starbucks
06.2022 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Cosmetology

C-tec
Newark, OH
06.2022

High School Diploma -

Licking Valley
Newark
05.2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients

Timeline

Receptionist

Animal Hospital of New Albany
12.2024 - Current

Receptionist

Massage Envy
06.2024 - 01.2025

Barista

Starbucks
06.2022 - 06.2024

Cosmetology

C-tec

High School Diploma -

Licking Valley

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Ashley Lybarger