ASHLEY LYNCH
Hobart,United States
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chief Operations Officer
A.S.Design
Hobart, IN
11.2017 - 02.2024
- Expanded business operations through new process development and strategic planning.
- Oversaw the planning, development and implementation of new processes and procedures to increase productivity.
- Managed daily operations including customer service, administration, finance and human resources.
- Maintained accurate records of all operational activities such as inventory levels, employee timesheets and customer orders.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
Dental Assistant
Smiles for Life Pediatric Dentistry
Willow Springs, United States
09.2015 - 10.2017
- Assisted dentists in chair-side procedures, such as cleaning teeth, taking x-rays, and preparing dental materials
- Provided patient education on oral hygiene, diet, and preventive dental care
- Utilized dental software to update patient records and manage office files
- Retrieved insurance coverage and entered patient information and billing codes into the system
- Performed administrative duties such as scheduling appointments, billing, and insurance claims processing
- Processed insurance claims and maintained patient billing records with accuracy and efficiency.
Shift Leader
Walgreens Orland Park
Orland Park, United States
10.2011 - 02.2016
- Successfully managed a large team of employees in a fast-paced retail environment, resulting in an increase in customer satisfaction
- Resolved customer complaints and conflicts in a professional manner
- Cross-trained in every store role to maximize operational knowledge
- Utilized pharmacy computer systems to enter patient and prescription data
- Created merchandise displays based on planogram
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Maintained an accurate cash drawer and safe at all times, ensuring that all cash and receipts were balanced at the end of each shift.
Education
Certificate -
Lincoln Tech Melrose Park
06.2010
General -
Oak Park and River Forest High School
06.2009
Skills
- Adaptable and Flexible
- Leadership and People Development
- Effective Time Management
- Computer Skills
- Customer Service
- Operations Management
- Marketing and Advertising
Certification
- Coronal Polishing Certification
- Pit and Fissure Sealant Certification
- BLS Certification
- Pharmacy Technician License
Timeline
Chief Operations Officer
A.S.Design
11.2017 - 02.2024
Dental Assistant
Smiles for Life Pediatric Dentistry
09.2015 - 10.2017
Shift Leader
Walgreens Orland Park
10.2011 - 02.2016
Certificate -
Lincoln Tech Melrose Park
General -
Oak Park and River Forest High School
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