Ashley Lynch

(Part Time)

• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Skilled at working independently and collaboratively in a team environment.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Managed filing system, entered data and completed other clerical tasks.

• Coordinated special events and in-store promotions to attract new customers while providing an engaging experience for existing clientele.
• Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
• Maximized revenue growth through proactive management of store promotions, markdowns, and clearance events.
• Conducted regular staff meetings to communicate company updates and provide ongoing training opportunities for professional development.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Developed strong relationships with vendors, negotiating favorable terms for product procurement.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Streamlined communication between departments, ensuring timely resolution of customer concerns.
• Educated customers about billing, payment processing and support policies and procedures.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.