Ashley Mabbitt
Casper,WY
Summary
Skilled in eco-friendly cleaning and customer service, this professional has a proven track record of enhancing guest satisfaction across various establishments. A meticulous attention to detail and efficient problem-solving abilities have led to significant improvements in room readiness and overall cleanliness. Proficient in chemical handling, consistently upholding high-quality standards while fostering a customer-oriented atmosphere.
Overview
9
9
years of professional experience
Work History
Housekeeper
Best western downtown
Caspar, WY
02.2024 - Current
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Returned rooms to occupant-ready status to satisfy future guests.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized all areas of the hotel lobby and public restrooms.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Ensured cleanliness and orderliness of XX hotel rooms daily, meeting strict hygiene standards.
- Managed time efficiently to meet cleaning deadlines during high occupancy periods.
- Utilized eco-friendly cleaning agents and methods to support hotel's sustainability efforts.
- Responded to guest requests and complaints promptly, ensuring a positive stay and experience.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Folded linen neatly for storage or transport to laundry area.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Coordinated with front desk and maintenance teams to report and address room issues timely.
- Ensured that all lost and found items were handled properly per policy.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
House Cleaner
Amber Davey
Casper, Wyoming
01.2023 - 08.2024
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Assisted in laundry services including washing, drying, and folding linens.
- Cleaned bathrooms including toilets, showers and tubs, mirrors, and sinks.
- Disinfected all high-touch areas including doorknobs, light switches, counters.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Waxed and polished wood furnishings to restore faded appearance.
- Organized closets and drawers per customer requests.
- Emptied trash cans and replaced liners.
- Sorted and counted linens and organized in storage areas.
- Swept, mopped, and vacuumed floors in residential homes.
- Wiped down exterior doors and door frames.
- Used cleaning chemicals following proper guidelines.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Polished mirrors and chrome fixtures.
Hotel Housekeeper
Courtyard by Marriott
Casper , WY
03.2023 - 01.2024
- Contributed to the overall positive image of the hotel through meticulous attention to cleanliness and guest interactions.
- Ensured cleanliness and orderliness of XX hotel rooms daily, meeting strict hygiene standards.
- Managed time efficiently to meet cleaning deadlines during high occupancy periods.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Responded to guest requests and complaints promptly, ensuring a positive stay and experience.
- Utilized eco-friendly cleaning agents and methods to support hotel's sustainability efforts.
- Folded linen neatly for storage or transport to laundry area.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Swept, scrubbed and polished floors with mops and brooms.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Coordinated with front desk and maintenance teams to report and address room issues timely.
- Ensured that all lost and found items were handled properly per policy.
- Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
- Stripped beds of soiled linen upon checkout of guests from their rooms.
- Swept hallways, lobbies and stairwells on a daily basis.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Replenished amenities in all guest rooms according to established standards.
- Inspected rooms post-cleaning to identify any missed areas or needed repairs, maintaining high-quality standards.
Laborer
Witt's Drywall & Remodeling
Casper, WY
11.2020 - 12.2023
- Completed variety of physical labor tasks.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Disposed of waste materials according to established procedures.
- Presented and explained work orders to team.
- Utilized computer software to track and manage inventory levels.
- Coordinated with vendors regarding purchase orders, pricing, availability, and delivery schedules.
- Developed procedures for tracking inventory utilization and minimizing waste or overstock situations.
- Filled cracks, holes or joints using caulking guns or putty knives.
- Cleaned up job sites after completion of projects.
- Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
- Applied primers and sealers to prepare new surfaces for painting.
- Smoothed surfaces using sandpaper, scrapers or sanding machines.
- Spread undercoats and finish materials using rollers and spray equipment.
- Completed high-volume weekly painting jobs with consistently positive customer feedback.
- Repaired cracks in drywall prior to painting or wallpapering rooms.
- Protected furniture from dust generated during the preparation of walls.
- Used ladders and scaffolds to reach high walls and ceilings.
- Selected, mixed and applied surface coatings to match and restore interior or exterior surfaces.
Car Detailer
Pristine Auto Detailing
Casper, WY
02.2016 - 11.2020
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Inspected vehicle to verify pristine appearance for customer.
- Performed minor touch-up painting on scratched areas of car bodies when necessary.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Cleaned and polished vehicle windows.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Education
GED -
Casper Collage
Casper, WY01-2025
Some high school -
Roosevelt High School
Casper, WY05-2015
Skills
- Eco-friendly cleaning
- Dusting
- Closet detailing
- Customer service-focused
- Deep cleaning
- Safe cleaning with chemicals
- Customer-oriented
- FLUENT IN English
- Complex Problem-solving
- Glass and window washing
- Cleaning and organizing
- Chemical handling
- Excellent oral and written communication
- Polishing surfaces
- Tile and grout care
- Focused and detail-oriented
- Quality assurance
- Multitasking and organization
Reffernces
- Kayla Dalton (307)-277-7459
- Pamula Witt (307)-315-0588
- Billie Scott (307)-262-7760
- Amber Davey (307)-259-4979
- Keara Cooper (307)277-7655
Timeline
Housekeeper
Best western downtown
02.2024 - Current
Hotel Housekeeper
Courtyard by Marriott
03.2023 - 01.2024
House Cleaner
Amber Davey
01.2023 - 08.2024
Laborer
Witt's Drywall & Remodeling
11.2020 - 12.2023
Car Detailer
Pristine Auto Detailing
02.2016 - 11.2020
GED -
Casper Collage
Some high school -
Roosevelt High School