Ashley Macias
Van Nuys,CA
Summary
I am an Experienced cashier, with excellent client and project management skills. Action oriented with a strong ability to communicate effectively with technology, executive and business audiences. Exposed to working with patients and a level other than retail.
I am highly motivated to work and i have excellent customer service. Always eager to learn new things, and I’m not afraid to really step out of my comfort zone to get the job done.
Overview
8
8
years of professional experience
Work History
Clerk/Pharmacy Technician
Cvs
Van Nuys, CA
07.2018 - Current
- Assisted with payment processing and investigating variances in cash amounts.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Oversaw office inventory by restocking supplies and submitting purchase orders for new store and pharmacy products.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Pulled and organized requested documentation to support inventory work.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Quick learner
- Client -focused
- Excel in working with others and getting the job done.
- Polite
- Team player
- Problem solver
- Responsible
- Multi-task Management
Clerk
Rite Aid
Downtown, CA
04.2016 - 03.2018
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answering questions and offering advice.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Assisted manager’s with completing end-of-day counts and securing funds to prevent loss or theft.
- Processed returned items in accordance with store policy.
- Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
Education
High School Diploma -
Montebello High School
Montebello, CA06.2015
Pharmacy
Cvs Pharmacy
Van Nuys, CASkills
- Cash drawer balancing
- Product recommendations
- Verbal and writing communication
- Credit and cash transactions
- Customer greeting
- Excellent customer service
- Well spoken
- Issue resolver
- People person
Timeline
Clerk/Pharmacy Technician
Cvs
07.2018 - Current
Clerk
Rite Aid
04.2016 - 03.2018
High School Diploma -
Montebello High School
Pharmacy
Cvs Pharmacy