Ashley Macias-Davila
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Caregiver
Home Assist Health
01.2023 - 10.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Office Manager
Bonita Dental
09.2021 - 01.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments.
Issue Resolver/Accounting Analyst
Alliance RX
09.2016 - 08.2021
- Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
- Streamlined accounting processes for increased efficiency and reduced errors.
- Improved financial reporting timeliness by automating data input and report generation tasks.
- Provided valuable insights to management, supporting strategic decision-making with comprehensive financial analysis.
- Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
- Researched billing and invoice problems and resolved issues in compliance with established standards.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Invoiced customers for purchases of goods and services to adhere to accounting standards and generate revenues.
Education
Associate of Science -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ05.2018
Skills
- Incident Reporting
- Documentation
- Chronic Disease Management
- HIPAA Compliance
- Problem-Solving
- Respectful and Compassionate
- Medical Records Management
- Time Management
- Medical Office Administration
- Verbal and Written Communication Skills
- Flexible Schedule
- Records Maintenance
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Home Assist Health
01.2023 - 10.2023
Office Manager
Bonita Dental
09.2021 - 01.2023
Issue Resolver/Accounting Analyst
Alliance RX
09.2016 - 08.2021
Associate of Science -
Maricopa Community Colleges - South Mountain Community College
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