Ashley Madera

• Prepared espresso drinks and café beverages following Compass Group USA service standards
• Make drinks: Prepared hot and cold coffee drinks, teas, and specialty beverages according to exact store recipes.
• Greeted guests and answered menu questions with friendly, professional service

Help customers: Greeted guests warmly, took orders, explained menu items, and resolved any complaints with a positive attitude.

• Processed cash, card, and mobile payments through point-of-sale system
• Handle money: Operated the point-of-sale (POS) system, processed cash and card payments, and balanced the cash drawer at the end of the shift.
• Maintained café operations by ensuring smooth workflow and timely service.
• Clean areas: Cleaned and sanitized bar, equipment, and customer seating areas to uphold health and safety standards.
• Restock items: Restocked cups, lids, syrups, milk, and pastry displays to support efficient service during peak hours.

• Delivered high level of customer service to patrons using active listening and engagement skills.
• Processed cash, card, and mobile payments at Aramark dining register
• Balanced register drawer and verified daily cash totals
• Applied point-of-sale system for orders, refunds, and voids
• Replenished checkout supplies and maintained clean counter space
• Followed Aramark food safety and sanitation procedures
• Executed various tasks as directed by management as assigned by management.
• Helped customers find specific products, answered questions, and offered product advice.
• Stocked shelves with merchandise.
• Delivered a high level of customer service to patrons using active listening and engagement skills.

• Took customer orders accurately and processed payments using POS systems
• Prepared and assembled food items following company standards and food safety guidelines
• Ensured cleanliness of kitchen, prep stations, and front counter to uphold food safety standards
• Restocked supplies and supported opening and closing procedures for smooth operations
• Collaborated with team members during busy shifts to deliver timely and efficient service