ASHLEY MADKINS
Memphis,TN
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
Carrier
Collierville
05.2023 - Current
- Organized work to meet demanding production goals
- Observed equipment operation to diagnose and troubleshoot reported issues.
Security Officer
Phelps Security
Memphis, TN
05.2022 - 06.2023
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Home Health Aide
Heart to Heart Home Care Services
Millington
01.2021 - 06.2022
- Assisted patient with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
- Offered patient and families emotional support and instruction in preparing healthy meals, independent living, and adaption to disability or illness.
Customer Service Representative
Target
Memphis
08.2019 - 02.2020
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Adhered to company policies and scripts to consistently achieve call-time quality standards.
Customer Service Representative
Assurance Wireless
Memphis
01.2018 - 12.2018
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives.
Education
High school diploma -
Sheffield High School
05.2016
Skills
- Medication Administration
- Caregiving
- Problem-solving skills
- Technical support
- Sales expertise
- Assembly and production
- Complaint resolution
- Access Control
- Identification verification
- Report Generation
Certification
CPR Certification
Timeline
Technician
Carrier
05.2023 - Current
Security Officer
Phelps Security
05.2022 - 06.2023
Home Health Aide
Heart to Heart Home Care Services
01.2021 - 06.2022
Customer Service Representative
Target
08.2019 - 02.2020
Customer Service Representative
Assurance Wireless
01.2018 - 12.2018
High school diploma -
Sheffield High School