Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willingness to learn and to adapt to change in the fast paced developing environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Services Distribution Clerk
United States Postal Service, USPS
10.2021 - Current
Checked shipments against paperwork and signed documents.
Scheduled pickups and deliveries to maintain smooth operations.
Uncovered and resolved errors with minimal oversight.
Updated computer tracking system with latest product movements.
Prepared boxes, pallets and crates for outgoing shipments.
Tagged and verified high value mailings using first-in, first-out process without incidence.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Upsold postal services like insurance and tracking.
In charge of accurately putting in all Rural Carrier time each day without incident.
In charge of training new window clerks for three consecutive days on the retail window, after new clerk successfully passed window training.
Sales and Services Academy Facilitator for the Tennessee District.
Assisted with implementing new mailroom systems and training staff to improve operations.
Updated and maintained mailing lists and customer records.
Prioritized and rearranged tasks to meet changing demands.
Receptionist
Great Clips LLC
08.2020 - 10.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Restocked supplies and submitted purchase orders to maintain stock levels.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Stay at Home Mom
N/A
11.2016 - 08.2020
Played games, worked on puzzles, and read books to young children.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Prepared meals and snacks for children based on dietary guidelines.
Coordinated appointments with medical professionals.