Ashley Mahadeo
Brooklyn,NY
Summary
Friendly and enthusiastic person who constantly meets customer service satisfaction goals. Qualified customer service representative with four years of fast food experience and three years of assistant manager experience. I am self-motivated, very patient and a quick learner. No job is too big or small for me.I believe in the value of hard work,I have always been someone who works hard. Excellent worth ethic and extremely reliable. Compassionate Personal Care Assistant with 5+ years of experience providing high-quality care to individuals with disabilities and the elderly. Skilled in assisting with ADLs (Activities of Daily Living), medication management, and fostering a safe and supportive environment. Proven ability to build rapport with clients and promote their independence. Highly motivated and dedicated individual seeking a PCA/HHA position to utilize strong interpersonal skills and a passion for improving the quality of life for patients. Eager to learn and contribute to a team focused on providing excellent patient care.
Overview
12
12
years of professional experience
Work History
Maintenance department
Walmart
03.2022 - Current
- Assisted with sanitizing and keeping the department store clean Following step by step guidelines too ensure customer safety during the pandemic.
- Responsibly operated buffing and waxing machinery.
- Communicated with co-workers and worked together to form a better and more professional team in order to complete task on time.
PCA/HHA
Paramount homecare agency
01.2021 - Current
- Provided essential support to individuals in their homes, assisting with personal care, light housekeeping, and other daily tasks to help clients maintain independence and quality of life.
- Personal Care and Hygiene: Assisting with bathing, grooming, and dressing.
- Helping with toileting and incontinence care.
- Providing oral hygiene and denture care.
- Assisting with mobility, including transfers and ambulation.
- Helping with range of motion exercises.
- Medication Management: Administering medications as directed by a physician or nurse.
- Monitoring medication schedules and ensuring proper dosage.
- Reporting any medication-related issues or adverse reactions.
- Household Management and Meal Preparation: Performing light housekeeping duties, such as laundry and changing linens.
- Preparing meals according to dietary restrictions and preferences.
- Grocery shopping and running errands.
- Health Monitoring and Reporting: Monitoring vital signs (temperature, pulse, respiration, blood pressure).
- Observing and reporting any changes in the patient's condition to the supervising nurse or family.
- Maintaining accurate records of patient care and observations.
- Companionship and Emotional Support: Providing companionship and emotional support to patients.
- Engaging in conversation and activities to promote mental well-being.
- Creating a safe and comfortable environment for the patient.
- Communication and Collaboration: Communicating effectively with patients, families, and other healthcare professionals.
- Working collaboratively with the care team to ensure optimal patient care.
- Following established care plans and protocols.
- Other Important Skills: Basic first aid and CPR.
- Infection control procedures.
- Understanding of medical terminology.
- Ability to operate basic medical equipment.
- Empathy and compassion.
- Patience and understanding.
- Strong observation and reporting skills.
- Time management and organizational skills.
- Reliability and dependability.
Sales representative
VIM
09.2014 - Current
- Handled all special merchandize orders.
Cashier
Tina’s Inc
04.2014 - Current
- Processed cash and credit payments rapidly and accurately.
Customer Service Representative
DEEP’S Boutique and Salon
12.2013 - Current
- Provided quality customer service.
- Responded to all customer inquiries thoroughly and professionally.
Warehouse Associate-Fulfillment specialist
Chewy
11.2021 - 02.2022
- Packaged good to be shipped out warehouse.
- Printing labels accordingly.
- Packaged orders accurately.
- Delivered excellent customer service.
- Communicated with customers to solve any issues that arose.
Personal shopper
Fresh direct
12.2020 - 03.2021
- Personal shopper for customers.
- Handled very specific and detailed orders placed.
- Check out items carefully and effectively.
- Handled heavy inventory due to high demand of orders.
- Assisted with communicating with customers about orders placed, very professionally.
Certified Home Health Aide
Edison Home Health Care
01.2018 - 01.2021
- Assisted elderly and disabled patients, or patients recovering from a surgery.
- Provided help for the elderly with their basic needs in the comfort of their own homes.
Assistant Manager
Popeyes
01.2015 - 01.2021
- Solved problems between customers and cashiers.
- Efficiently managed register check-out, ordering supplies, and operation of the store.
Education
Food protection Professional Certificate - undefined
Completion of Popeyes’ Management Course - undefined
Unarmed security license - undefined
Anti-terrorism awareness homeland security certificate - undefined
Metal detection homeland security certificate - undefined
Professional Certificate - undefined
Edison Home Health Aide
01.2018
High School Diploma - undefined
Bushwick Community High School
01.2015
Skills
- Basic first aid and CPR
- Infection control procedures
- Understanding of medical terminology
- Ability to operate basic medical equipment
- Empathy and compassion
- Patience and understanding
- Strong observation and reporting skills
- Time management and organizational skills
- Reliability and dependability
Timeline
Maintenance department
Walmart
03.2022 - Current
Warehouse Associate-Fulfillment specialist
Chewy
11.2021 - 02.2022
PCA/HHA
Paramount homecare agency
01.2021 - Current
Personal shopper
Fresh direct
12.2020 - 03.2021
Certified Home Health Aide
Edison Home Health Care
01.2018 - 01.2021
Assistant Manager
Popeyes
01.2015 - 01.2021
Sales representative
VIM
09.2014 - Current
Cashier
Tina’s Inc
04.2014 - Current
Customer Service Representative
DEEP’S Boutique and Salon
12.2013 - Current
Food protection Professional Certificate - undefined
Completion of Popeyes’ Management Course - undefined
Unarmed security license - undefined
Anti-terrorism awareness homeland security certificate - undefined
Metal detection homeland security certificate - undefined
Professional Certificate - undefined
Edison Home Health Aide
High School Diploma - undefined
Bushwick Community High School
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