Customer Service Representative who excels in skills in oral communication, listening and problem solving to achieve maximum customer satisfaction. Understands customer needs and desires, providing customized solutions to build brand loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dream Team Pizza LLC
06.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Able to work without oversight and entrusted with enhanced responsibilities including
unlocking/opening of the store, kitchen and guest area preparation prior to the start of
business hours.
Education
High School Diploma -
Basehor-Linwood High School
Basehor, KS
05.2023
No Degree - First Two Years of High School, Moved
Bradwell Institute
Hinesville, GA
06.2022
Skills
Money Handling Abilities
Retail Sales Customer Service
Customer Service
Order Processing
Active Listening
Product Organization
Timeline
Customer Service Representative
Dream Team Pizza LLC
06.2022 - Current
High School Diploma -
Basehor-Linwood High School
No Degree - First Two Years of High School, Moved
Bradwell Institute
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