Ashley Malabre

Basehor,Kansas

Summary

Customer Service Representative who excels in skills in oral communication, listening and problem solving to achieve maximum customer satisfaction. Understands customer needs and desires, providing customized solutions to build brand loyalty.

Overview

year of professional experience

Work History

Customer Service Representative

Dream Team Pizza LLC

06.2022 - Current

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Able to work without oversight and entrusted with enhanced responsibilities including
unlocking/opening of the store, kitchen and guest area preparation prior to the start of
business hours.

Education

High School Diploma -

Basehor-Linwood High School

Basehor, KS

05.2023

No Degree - First Two Years of High School, Moved

Bradwell Institute

Hinesville, GA

06.2022

Skills

Money Handling Abilities
Retail Sales Customer Service
Customer Service

Order Processing
Active Listening
Product Organization

Timeline