Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Open To Work

Ashley Mallary

Gainesville,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Nursing AssistantSocial Services Assistant/Patient AdvocatePatient AdvocatePhlebotomist/Medical Records ClerkNursing Assistant

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Gainesville, FL, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Experienced healthcare professional with a strong focus on patient advocacy, collaboration, and problem-solving. Proven ability to improve patient satisfaction and engagement by providing emotional support and fostering effective communication between patients and healthcare providers.

Overview

17
17
years of professional experience
3
3

Certification/Medical Assistant/Phlembotomist

Work History

Nursing Assistant

Malcolm Randall VA Medical Center
Gainesville, FL
04.2025 - Current
  • Assisted nursing staff with daily patient care and support activities.
  • Monitored patient vital signs and reported changes to healthcare providers.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Documented patient information accurately in electronic health records systems.
  • Educated patients on basic health practices and post-discharge instructions.
  • Collaborated with interdisciplinary team to enhance patient care strategies.

Social Services Assistant/Patient Advocate

Plaza Healthcare
Gainesville Fl
02.2016 - 07.2025
  • Assisted social workers in developing personalized care plans for diverse populations.
  • Implemented community outreach programs to enhance awareness of available services.
  • Facilitated communication between clients and healthcare providers, fostering trust and understanding.
  • Developed resource guides for clients, enhancing access to essential services and support systems.
  • Trained new staff on protocols, improving team efficiency and service quality.
  • Monitored case files for compliance with regulatory standards, ensuring data accuracy and confidentiality.

Patient Advocate

Somatus
Remote
07.2017 - 01.2023
  • Educated patients on healthcare options and resources to facilitate informed decision-making.
  • Collaborated with multidisciplinary teams to optimize patient care plans and improve health outcomes.
  • Advocated for patients' rights, ensuring compliance with regulatory standards and organizational policies.
  • Developed and implemented efficient processes for managing patient inquiries and concerns effectively.
  • Mentored junior staff on best practices in patient advocacy and communication strategies.

Phlebotomist/Medical Records Clerk

Planned Parenthood
Gainesville, FL
11.2015 - 01.2019
  • Collected blood specimens using venipuncture and capillary techniques adhering to safety protocols.
  • Ensured patient comfort and safety during procedures, addressing concerns with empathy and professionalism.
  • Maintained accurate documentation of patient information and specimen handling in electronic health record systems.
  • Collaborated with healthcare professionals to streamline phlebotomy processes, enhancing workflow efficiency.
  • Implemented quality control measures to ensure compliance with regulatory standards and improve service delivery.
  • Developed training materials for staff workshops focused on improving phlebotomy skills and patient care strategies.
  • Centrifuged blood samples as outlined in clinical protocols.

Nursing Assistant

Shands Hospital
Gainesville, FL
02.2012 - 07.2017
  • Supported patients with mobility needs, ensuring safety during transfers.
  • Participated in training sessions to improve skills in patient assistance techniques.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.

CNA

Tacachale
Gainesville, FL
03.2009 - 10.2011
  • Provided compassionate care to residents, ensuring comfort and well-being.
  • Assisted with daily living activities, promoting independence among patients.
  • Collaborated with healthcare team to develop personalized care plans.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Advocated for resident needs, fostering trust and effective communication with families.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Education

High School Diploma -

Penn Foster
Chandler, AZ
10-2009

Skills

  • Infection control
  • Basic life support
  • Patient relationship building
  • Direct patient care
  • Empathy display
  • Client assessment
  • Caseload management
  • Client advocacy
  • Motivational interviewing
  • Behavioral assessment
  • Progress documentation
  • Venipuncture
  • Order of draw
  • Specimen handling
  • Butterfly needle technique
  • Patient confidentiality
  • HIPAA compliance

Accomplishments

  • Recognized as a consistently helpful and supportive professional by patients and staff alike.
  • Implemented improved tracking system to increase efficiency of support.
  • Oversaw caseload of more than 50 patients.
  • Created database of all patient support actions to maximize compliance and reduce errors.

Certification

  • BLS - Basic Life Support
  • NCPCT - Patient Care Technician
  • CPCT/A - Patient Care Technician/Assistant
  • CNA - Certified Nursing Assistant

Timeline

Nursing Assistant

Malcolm Randall VA Medical Center
04.2025 - Current

Patient Advocate

Somatus
07.2017 - 01.2023

Social Services Assistant/Patient Advocate

Plaza Healthcare
02.2016 - 07.2025

Phlebotomist/Medical Records Clerk

Planned Parenthood
11.2015 - 01.2019

Nursing Assistant

Shands Hospital
02.2012 - 07.2017

CNA

Tacachale
03.2009 - 10.2011

High School Diploma -

Penn Foster

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