Ashley Malone
Maysville,KY
Summary
Current Registered Dental Assistant (RDA)
Offering excellent clinical and customer relations skills gained through almost 4 years of experience within a high-volume dental practice. Display a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise and trust from patients and employers. Efficient and precise in chairside dental assisting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Expanded Duties Dental Assistant
River Valley Dental
08.2019 - Current
- Applied fluoride varnish and sealants.
- Assisted in administering nitrous oxide.
- Took x-rays daily depending on patient needs
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Monitored patient comfort and safety during dental procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Verified patient insurance eligibility and benefits.
- Prepared patient X-rays and images for review by dentist.
- Prepared and sterilized instruments and materials for use by dentists.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled and confirmed patient appointments.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Assisted in coronal polishing.
receptionist
Vet Tech, animal hospital
01.2016 - 07.2019
- Additionally, my customer service skills enabled my team and I to diffuse several situations per day prior to interrupting overall office flow or physicians
- Patient Scheduling
- Developed Overall Professional Front Desk Environment
- Troubleshooting Complaints
- Provided Employee Training
- Focused and Managed Patient Flow
- Outstanding Customer Service Skills
- Intrapersonal Relations/Communications
- Referrals
- Patient Charting
- Triage Phone Calls
- I take pride in ensuring our customer service is unparalleled and that our staff never ads to patient’s stress
- Patient Scheduling
- Pulled Patient Charts/ Roomed
- Charted Medicines Given or Prescribed
- Assisted Beside Doctor During Surgery or Appointments
- Discharged Patients
- Administered Vaccines
Education
Certified expanded duties dental assistant -
The Institute Of Dental Technology
Lexington, KY08.2019
High School Diploma -
Mason County High School
Maysville, KY05.2017
Skills
- Flossing
- Suctioning
- Impressions
- Crowns
- Composite Fillings
- Polishing
- Fluoride
- Rubber Dam Placement
- Knowledge of Dental Instruments
- Customer Satisfaction
- Appointment Setting
- Patient Flow Management
Certification
CPR Certified
Taking Digital X-Rays
Mounting X-Rays
Front Desk
Certifications/Licenses
HIPAA Certification
PRESENT
OSHA Certification
PRESENT
XRAY CERTIFICATION
PRESENT
BLS CPR CERTIFICATION
Issue Date: 1/22/2020
Renewal Date: 01/2022
Timeline
Expanded Duties Dental Assistant
River Valley Dental
08.2019 - Current
receptionist
Vet Tech, animal hospital
01.2016 - 07.2019
Certified expanded duties dental assistant -
The Institute Of Dental Technology
High School Diploma -
Mason County High School