Ashley Mangen
Banking Professional
Xenia,OH
Summary
Banking professional with significant community involvement and financial education outreach experience. Friendly and adaptable professional with remarkable leadership and extensive knowledge of banking products and services as well as business development.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Branch Manager
US Bank NA
Yellow Springs, OH
08.2016 - Current
- Achieved significant annual deposit growth of $50million (2021)
- Led branch to positive loan growth through the pandemic growing loans 4.5%
- Led the District in exceeding annual revenue plan by over 160k
- #1 annual revenue to to plan branch 2016,17, 18, 20,21 in Dayton District
- Improved KPI 140% and maintained consistent KPI scores
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Lead Financial Education Presentations within the community in collaboration with different community organizations including the Yellow Springs Chamber of Commerce, Yellow Springs Senior Citizens, YS Home inc., and local schools.
- Developed prospects for new loans though weekly cold calling
- Protected company assets with strategic risk management approaches.
- Assessed employee performance and developed improvement plans.
Treasurer Volunteer
Yellow Springs Chamber Of Commerce
Yellow Springs, OH
01.2020 - Current
- Reviewed financial reports including Profit and Loss & Balance sheet in order to present Financial updates at monthly Board Meetings
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
- Worked with the Finance Committee to create annual budget and track actual expenses
- Identify Strategy opportunities to make processes more efficient and cost effective including changes in CRM software, invoicing, and overall financial management of the Chamber
Assistant Branch Manager
US Bank NA
Yellow Springs, OH
09.2015 - 08.2016
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Attained expert level of product knowledge, becoming go-to person for major sales and significant client relationships.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Identified and capitalized on community business opportunities with effective networking.
Leadership Development Program
US Bank NA
Dayton, OH
01.2014 - 09.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Education
Bachelor of Arts - International Economics
West Virginia University
Morgantown, WV 08.2010 - 12.2013
Skills
Business development expertise
Relationship building and management
Financial services
Community Relations
Customer Service
Problem Solving
Financial statements expertise
Credit reports
Certification
Series 6, 63
Volunteer
Xenia YMCA - Swim Coach 2018-Current
Tecumseh Land Trust - General Volunteer 2016-2019
Quote
A dead thing can go with the stream, but only a living thing can go against it.
G. K. Chesterson
Timeline
Series 6, 63
07-2021
Treasurer Volunteer
Yellow Springs Chamber Of Commerce
01.2020 - Current
Branch Manager
US Bank NA
08.2016 - Current
Assistant Branch Manager
US Bank NA
09.2015 - 08.2016
Leadership Development Program
US Bank NA
01.2014 - 09.2015
Bachelor of Arts - International Economics
West Virginia University
08.2010 - 12.2013