Ashley Mann, RN
Houston,TX
Summary
An experienced ,compassionate Registered Nurse and Licensed Master level Social Worker with a strong background in providing quality patient care and psychosocial support. Skilled in crisis intervention, case management, and interdisciplinary collaboration to promote positive patient outcomes. Seeking to leverage diverse clinical expertise to make a meaningful impact in a healthcare setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Contract RN Case Manager
UCI Medical Center
10.2024 - 12.2024
- Streamlined ED case management processes, reducing patient wait times and improving care coordination across departments at UCI Med Center.
- Fostered strong interdisciplinary relationships, facilitating seamless communication between ED staff, specialists, and social services.
- Optimized ED case management, reducing wait times and enhancing care coordination. Managed utilization reviews and facilitated inter-hospital transfers.
- Conducted thorough admission and observation utilization reviews using Interqual, ensuring appropriate resource allocation and cost-effective care delivery.
RN Case Manager
Houston Methodist Hospital
05.2024 - 09.2024
- Conducted comprehensive assessments of patient needs, collaborating with healthcare providers and community resources to optimize care outcomes.
- Managed caseload of 30 patients with chronic conditions, providing education on self-management techniques and navigating healthcare systems.
- Monitored and evaluated patient progress, adjusting care plans as needed to promote patient wellness and prevent hospital readmissions
- Demonstrated strong communication skills in advocating for patient needs, facilitating continuity of care transitions between healthcare settings.
RN Care Coordinator
Ut Southwestern Medical Center
08.2019 - 08.2024
- Screened and evaluated high risk patients for discharge planning needs.
- Consulted and collaborates with multidisciplinary teams and attending physicians regarding any identified psychosocial issues and/or care transition barriers.
- Facilitated patient care conferences to proactively assist with establishing a safe and effective discharge plan.
- Implemented the transition of care plan to next level ,through appropriate service referrals.
Contract RN Care Coordinator
Mercy San Juan Hospital
02.2024 - 04.2024
- Completed transitional planning evalutions to determine the appropriate discharge plan for the patient.
- Participated in Daily Care Coordination Rounds with the Interdisciplinary team.
- Completed Utilization Reviews through Interqual.
- Utilized electronic health records and other technology platforms to document patient .interactions, track outcomes, and facilitate communication within the care team.
Contract RN Case Manager
Kindred Hospital
12.2023 - 02.2024
- Initiated comprehensive assessments of patients' medical, social, and emotional needs to provide holistic care management and support
- Developed individualized care plans for patients with complex medical needs, coordinating services and resources to ensure optimal health outcomes
- Participated in utilization review and ICT meetings Provided Crisis intervention and referrals for community resources as appropriate.
- Facilitated transitions of care for patients, coordinating discharge planning and post-hospitalization follow-up to minimize readmissions and improve patient satisfaction
Contract Social Worker
Houston Methodist
07.2023 - 10.2023
- Conducted Discharge planning evaluation to determine the appropriate discharge plan for the patient.
- Participated in Daily Care Coordination Rounds with the Interdisciplinary team.
- Monitored length of stay on an ongoing basis to Reduce and prevented hospital readmissions.
- Coordinated services with external providers and agencies to ensure comprehensive support for clients
Contract Case Manager
Kindred Hospital
03.2023 - 06.2023
- Assessed and developed individualized service plans to meet the needs of clients
- Coordinated services and resources for a caseload of patients.
- Collaborated with interdisciplinary team members, including physicians, social workers, and therapists, to optimize patient care and communication
- Assisted with coordination of post-acute placement including Skilled Nursing Facilities Home Health, Acute Rehab, shelters and Personal Care homes.
Case Manager- PRN
Life Care-Plano, TX
05.2019 - 12.2022
- Performed psychosocial evaluations, counseling, gathers information related to the patient's current and ongoing overall status from patient, family, and medical documentation.
- Facilitated discharge process and arrangements for follow-up and appropriate supportive services such as Home Health, Hospice, Acute Rehab, Skilled Nursing Facilities, and hospital to hospital transfers.
- Conducted clinical updates/utilization management to appropriate Managed Care Organizations and notifies business office of appropriate DRG and service levels.
- Participated in daily IDT meetings and family conferences.
Contract Case Manager
Memorial Hermann- Houston, TX
09.2022 - 11.2022
- Conducted discharge planning assessments to evaluate psychosocial risks or financial insecurities.
- Discharge planning
- Collaborated with physcians and other members of the multidisciplinary team to facilitate care.
- Trained new hires to ensure adherence to all Memorial Hermann policies and procedures
Care Transition Navigator
Methodist Health
01.2018 - 05.2019
- Coordinated discharge planning with the vulnerable population while supporting a balance of optimal care and appropriate resource utilization.
- Identified potential barriers to patient and minimized delays in discharge plans.
- Actively participated in discharge planning process with patient family and team members ensuring the individualized discharge plan was safe.
- Provided crisis interventions and resources to patients and their families.
Case Manager
Molina Healthcare
06.2015 - 12.2017
- Completed clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgement, changes in member’s health or psychosocial wellness and triggers from the assessment.
- Developed and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals to address the member’s needs.
- Conducted telephonic, face-to-face, or home visits as required.
- Facilitated interdisciplinary care team meeting and informal ICT collaboration.
Education
Associate of Applied Sciences - Nursing
El Centro Community College
Dallas, TX05-2022
Master of Social Work - Social Work
Texas A&M
Commerce, TX05-2015
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX12-2009
Skills
- Case management
- Detailed Oriented
- Solution-Focused
- Effective Communication
- Utilization Review
- Discharge planning
- Interdisciplinary Rounds
- Clinical Review
Certification
BLS American Heart Association July 2025
Software
Microsoft Applications
Epic
Cerner
Aida
Navi health
Careport
Parachute
Interqual
All Scripts
Pro Touch
Timeline
Contract RN Case Manager
UCI Medical Center
10.2024 - 12.2024
RN Case Manager
Houston Methodist Hospital
05.2024 - 09.2024
Contract RN Care Coordinator
Mercy San Juan Hospital
02.2024 - 04.2024
Contract RN Case Manager
Kindred Hospital
12.2023 - 02.2024
Contract Social Worker
Houston Methodist
07.2023 - 10.2023
Contract Case Manager
Kindred Hospital
03.2023 - 06.2023
Contract Case Manager
Memorial Hermann- Houston, TX
09.2022 - 11.2022
RN Care Coordinator
Ut Southwestern Medical Center
08.2019 - 08.2024
Case Manager- PRN
Life Care-Plano, TX
05.2019 - 12.2022
Care Transition Navigator
Methodist Health
01.2018 - 05.2019
Case Manager
Molina Healthcare
06.2015 - 12.2017
BLS American Heart Association July 2025
Associate of Applied Sciences - Nursing
El Centro Community College
Master of Social Work - Social Work
Texas A&M
Bachelor of Arts - Criminal Justice
Sam Houston State University
Similar Profiles
Justin AlamJustin Alam
Volunteer at UCI Medical CenterVolunteer at UCI Medical Center
Odyssey GardnerOdyssey Gardner
Registered Nurse, Operating Room at UCI Medical CenterRegistered Nurse, Operating Room at UCI Medical Center
Vanessa RazoVanessa Razo
Surgical Technologist Student at UCI Medical CenterSurgical Technologist Student at UCI Medical Center