Ashley Manning
Gainesville,FL
Summary
Veteran Unit Supply Specialist bringing 6 years' experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills.
Also, Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
92Y Unit Supply Specialist
Army Reserve
Gainesville , FL
07.2019 - Current
- Maintained automated system for tracking group supplies and equipment.
- Oversaw supply requests, accountability and receipts.
- Completed regular inventory counts of equipment on book for unit.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Service Cashier/Sales Receptionist/Administrative Assistant
Gatorland Toyota
Gainesville, FL
10.2017 - 04.2021
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained multi-line phone system
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Carried out day-to-day duties accurately and efficiently.
Server
Applebee's Neighborhood Grill & Bar
Gainesville, FL
10.2015 - 09.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Sales Consultant/Delivery Manager
Gainesville Buick GMC
Gainesville, FL
06.2016 - 06.2017
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Evaluated performance against goals and implemented appropriate development plans.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Responded to telephone and in-person requests for information.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
92Y Unit Supply Specialist
Army National Guard
Des Moines, IA
11.2013 - 07.2016
- Maintained automated system for tracking group supplies and equipment.
- Oversaw supply requests, accountability and receipts.
- Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
- Mentored and guided supply team members on solving problems related to accountability and meet regulatory requirements.
- Reported property accountability data using Standard Property Book System-R (SPBSR).
- Analyzed equipment needs of units to procure required inventory and supplies.
- Maintained audit trails to adhere to performance requirements.
Education
92Y Supply Specialist - Supply
Army Quartermaster Center And School
Fort Lee, VA 08.2014 - 01.2015
High School Diploma -
Belle Plaine High School
Belle Plaine, IA 08.2010 - 05.2014
Skills
Inventory counts
Reporting skills
Equipment tracking
Accountability documentation
Quality control
Analytical and Critical Thinking
Attention to Detail
Problem-Solving
Critical Thinking
Teamwork and Collaboration
Dependable and Responsible
Guest relations management
Cash Handling
Creative problem solving
Professional telephone demeanor
Administrative support
Account management
Staff education and training
Technical Support
Multi-line phone talent
Office administration
Process optimization
Multi-line phone proficiency
Scheduling
Money handling
Product knowledge
Cleaning and sanitizing
Timeline
92Y Unit Supply Specialist
Army Reserve
07.2019 - Current
Service Cashier/Sales Receptionist/Administrative Assistant
Gatorland Toyota
10.2017 - 04.2021
Sales Consultant/Delivery Manager
Gainesville Buick GMC
06.2016 - 06.2017
Server
Applebee's Neighborhood Grill & Bar
10.2015 - 09.2017
92Y Supply Specialist - Supply
Army Quartermaster Center And School
08.2014 - 01.2015
92Y Unit Supply Specialist
Army National Guard
11.2013 - 07.2016
High School Diploma -
Belle Plaine High School
08.2010 - 05.2014