Ashley Mansfield
Lakeland,FL
Summary
Resourceful Senior Legal Assistant known for high productivity and efficient task completion. Specialized in legal research, document preparation, and case management. Excel in communication, time management, and problem-solving to enhance team efficiency and support legal proceedings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Legal Assistant
J David Tax Law
Orlando, FL
08.2022 - Current
- Reviewed legal documents for accuracy and completeness.
- Provided assistance to attorneys in researching and preparing cases for trial.
- Organized and maintained files of all case materials including court filings, client communications, research notes.
- Maintained an up-to-date understanding of relevant tax law changes that may impact investments.
- Reviewed and revised legal documents for accuracy and completeness.
- Organized, managed and maintained files of client information and court documents.
- Scheduled hearings, depositions, meetings and appointments for attorneys.
- Provided administrative support to attorneys including document preparation, filing and photocopying.
- Provided customer service support to clients in a timely and efficient manner.
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Managed client accounts by providing accurate data entry services.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Assisted with the development of online learning modules for remote learners.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
Toddler Lead Teacher
Creation Village
Celebration, FL
09.2021 - Current
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Sparked creativity and imagination by helping children discover new things each day.
- Read aloud and played alphabet games to encourage early literacy.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Observed behavioral issues to alert parents or guardians.
- Established indoor and outdoor safe play environments for toddler-age children.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Read stories to children and taught painting, drawing and crafts.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Kept records of over 15 students' progress, detailing behavioral, emotional, academic and social growth.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Inventoried classroom supplies and budgeted for new tools to enhance learning.
- Organized diverse learning and play activities for classroom of 15 students.
- Introduced 15 toddlers to multisensory activities through music, dance and stories to encourage exploration and spark curiosity.
Early Childhood Co-Op Teacher
On the Rise Foster Agency
Barstow, CA
08.2020 - 09.2021
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Observed children to record development.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Read stories to children and taught painting, drawing and crafts.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Kept records of over 6 students' progress, detailing behavioral, emotional, academic and social growth.
- Planned and led games, reading and activities for groups of 6 children.
- Organized diverse learning and play activities for classroom of 6 students.
- Inventoried classroom supplies and budgeted for new tools to enhance learning.
Administrative Assistant
City Of Barstow
Barstow, CA
04.2011 - 07.2021
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for the office.
- Coordinated appointments, meetings, and conferences.
- Managed inventory to ensure all supplies were in stock and within budget.
- Monitored office equipment and scheduled repairs.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Greeted visitors or callers daily to handle questions or direct them to appropriate staff.
- Provided administrative support by scheduling appointments, preparing agendas and taking minutes during meetings.
- Verified customer identification documents to ensure accuracy and validity.
- Assisted customers with application procedures for passports, visas, and other travel documents.
Preschool Teacher
City Of Barstow
Barstow, CA
03.2011 - 02.2019
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Established indoor and outdoor safe play environments for toddler-age children.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Incorporated music, art and theater into lesson planning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Worked closely with site director, family care workers, classroom teaching team and other specialists.
- Organized and led activities to promote physical, mental and social development.
- Adapted instructional techniques according to student learning styles and progress.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Stuck to daily routines to help children feel comfortable and promote development.
- Promoted good behaviors by using positive reinforcement methods with children.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Education
High School Diploma -
Barstow High School
Barstow, CA06.2011
Some College (No Degree) - Early Childhood Education
Barstow Community College
Barstow, CASkills
- Proven team leader
- Interpersonal and written communication
- Basic clerical knowledge
- Classroom management
- Infant, toddler, and preschool curricula
- Tax Issue Research
- Workforce Management
- Verbal and written communication
- Time Management
- Schedule Preparation
- Expectation setting
Certification
- Infant and Adult CPR certified
References
References available upon request.
Timeline
Senior Legal Assistant
J David Tax Law
08.2022 - Current
Toddler Lead Teacher
Creation Village
09.2021 - Current
Early Childhood Co-Op Teacher
On the Rise Foster Agency
08.2020 - 09.2021
Administrative Assistant
City Of Barstow
04.2011 - 07.2021
Preschool Teacher
City Of Barstow
03.2011 - 02.2019
- Infant and Adult CPR certified
High School Diploma -
Barstow High School
Some College (No Degree) - Early Childhood Education
Barstow Community College
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