ASHLEY M. ARCE
Donna,TX
Summary
Results-driven professional dedicated to delivering exceptional customer service. Proven skills and experience to contribute to a dynamic team in a challenging role. Committed to providing top-notch support, resolving issues efficiently, and ensuring customer satisfaction. Adept at building rapport, multitasking, and adapting to fast-paced environments. Ready to make a positive impact and exceed expectations in a customer-centric organization.
Overview
9
9
years of professional experience
Work History
Receptionist
J. Webber Homes, LLC.
Donna, TX
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Phlebotomist
Doctor's Hospital at Renaissance
Edinburg, TX
01.2019 - 03.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant
RGV Internal Medicine
Weslaco, TX
01.2016 - 01.2016
- Conducted Bone Dexa exams, Aorta Scan, Bladder Scans.
- Responsible for vital signs and accurately documenting in system
- Responsible for phlebotomy exams
- Performed EKGs testing
- Conducted PFT exams
- Utilized Practice Partner for Electronic Medical Records
Education
Registered Medical Assistant - undefined
South Texas Vo-Tech
Weslaco, TX01.2016
Diploma - undefined
Donna High School
Donna, TX01.2013
Skills
- Verbal and written communication
- Customer/Client relations
- Office administration
- Time management
- Telephone skills
- Reliable and trustworthy
Languages
English
Native or Bilingual
Timeline
Receptionist
J. Webber Homes, LLC.
02.2022 - Current
Phlebotomist
Doctor's Hospital at Renaissance
01.2019 - 03.2022
Medical Assistant
RGV Internal Medicine
01.2016 - 01.2016
Registered Medical Assistant - undefined
South Texas Vo-Tech
Diploma - undefined
Donna High School