Reliable employee offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willing to take on added responsibilities.
Work History
Ramp Agent
9 Months
United Ground Express | 08.2024 - 05.2025
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals: wing walking and marshaling.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Offload and load aircraft pits.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs: Ground Service Equipment checks.
Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services: monthly and quarterly take off lessons.
Worked outdoors in all temperatures and weather conditions: De-iced in the cold snowy weather in central New York all winter.
Customer Service Representative
11 Months
United Ground Express | 09.2023 - 08.2024
Greeting passengers and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
Comfortable working with computers, mobile devices, and new technologies
May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
Sergeant of Corrections
8 Years 1 Month
Yakama Nation Corrections | 07.2015 - 08.2023
Completed daily work report sheets and delegated tasks to employees.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Worked flexible hours; night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Coordinated responses to emergency situations arising in different prison locations.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Security Officer
2 Years 1 Month
Legends Casino Hotel | 06.2013 - 07.2015
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Education
High School Diploma
White Swan High School | White Swan, WA | 06.2011
Skills
Resilience
Open- mindedness
Self- Disciplined
Communication
Teamwork
Problem solving
Decision making
Dedicated
Additional Information
Community Policing events for Toppenish, Wapato, and White Swan.
Participated in National Night Out in Toppenish and White Swan.
Participated in cultural events at the longhouses.
Escorted inmates to go root digging, gather moss, gut and filet fish, also skin deer.
Escorted inmates to go clean the waash for the longhouse, gather and cut wood for the cooks, sweep and mop up dining areas, and set up tables for feasts.
First Aid/ CPR/AED
Field Training Officer
Online Relias training
Certification
Graduated from the United States Indian Police Academy in November 2018.