Summary
Overview
Work History
Education
Skills
Timeline

ASHLEY MARGOLIN

Vacaville,CA

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Motivated to learn, grow and excel. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Administrative Office Associate

Cordelia Rv Center
10.2020 - 02.2023
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Created detailed commission reports for sales employees both weekly and monthly.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reviewed and closed 4-6 contracts daily by verifying accuracy and resolving discrepancies.
  • Developed and executed administrative processes to advance project's procedures, goals and objectives.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Arranged payoff checks for trade-ins and new vehicles.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Worked closely with customers to determine eligibility and verify accuracy and integrity of application data.

Clerical Operations Supervisor

Solano County Assessor/Recorder Department
04.2019 - 09.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Motivated and trained employees to maximize team productivity.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Monitored employee performance for 5 employees and provided coaching and constructive guidance to address areas of concern.
  • Interviewed, hired and trained 5 new employees for OAII and OAIII positions.
  • Analyzed equipment breakdowns using various troubleshooting methods.

Office Manager

Fairfield Christian School
05.2011 - 04.2019
  • Liaised with parents and addressed issues, inquiries, appointment requests and billing questions.
  • Analyzed and solved multi-faceted problems that effected school policies and procedures.
  • Administered yearly budget of $500,000 to manage office requirements such as employee benefits, service contracts, postage costs and classroom supply replenishment.
  • Completed bi-weekly payroll for 16 employees.
  • Created and managed electronic student and employee records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Designed marketing brochures and wrote website copy.


Education

Bachelor of Science - Business Administration And Management

Grand Canyon University, Phoenix, AZ
02.2019

Skills

  • Office Support
  • Team Management and Supervision
  • Customer Service
  • Problem resolution
  • Active Listening
  • Process Optimization
  • PC Proficiency
  • Data Entry
  • Multi-Line Phone Proficiency
  • 60 WPM typing speed
  • Detail-Oriented
  • Flexible and Adaptable

Timeline

Administrative Office Associate - Cordelia Rv Center
10.2020 - 02.2023
Clerical Operations Supervisor - Solano County Assessor/Recorder Department
04.2019 - 09.2020
Office Manager - Fairfield Christian School
05.2011 - 04.2019
Grand Canyon University - Bachelor of Science, Business Administration And Management
ASHLEY MARGOLIN