Ashley Marin
La Puente,CA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
18
18
years of professional experience
Work History
Stay at Home Mom
Marin Family
05.2015 - Current
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Coordinated with local government to provide resources to clients.
Coach
La Puente Cheer And Football
06.2021 - 01.2023
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to create and execute game plans.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Enforced discipline both on and off-field to lead team with highest personal standards.
Production Operator
FedEx Office
01.2010 - 04.2015
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Loaded supplies into machines by hand or by hoist.
- Participated in training sessions to enhance skills and knowledge.
- Set up and adjusted machines for day-to-day operations.
- Inspected and adjusted work performed to meet expectations.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
- Packaged finished products and prepared packages for accurate shipping.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Actively participated in team projects and met critical deadlines.
- Weighed and measured items to prevent waste and meet quality standards.
- Managed inventory control and entered results into data system.
Vacation Planner
Disneyland Resort
01.2006 - 05.2008
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Medical Billing
North West College
West Covina, CA06.2018
Skills
- Package Shipment
- Quality Inspections
- Process Improvement
- Machine Operation
- Critical Thinking
- Customer Needs Assessments
- Product Knowledge
- Negotiation and Conflict Resolution
- MS Office Expertise
- Verbal and Written Communication
- Client Relations and Retention
- Cash Handling
Additional Information
55 wpm
Timeline
Coach
La Puente Cheer And Football
06.2021 - 01.2023
Stay at Home Mom
Marin Family
05.2015 - Current
Production Operator
FedEx Office
01.2010 - 04.2015
Vacation Planner
Disneyland Resort
01.2006 - 05.2008
Associate of Science - Medical Billing
North West College