Ashley Marius
Indianapolis,IN
Summary
Reliable Warehouse Associate with background in inventory management, shipping and receiving protocols. Possess strong organizational skills, ability to handle multiple tasks simultaneously and meet tight deadlines. Demonstrated ability to maintain safety standards and improve warehouse operations efficiency in previous roles. Known for problem-solving abilities and commitment to team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Heartland (Splenda)
Indianapolis, IN
03.2023 - 08.2024
- Labeled containers correctly for product identification purposes.
- Packed goods for shipment in accordance with customer instructions.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Handled hazardous materials safely following prescribed regulations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Packed boxes and stock using organizational guidelines.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Truck Dispatcher
dispatcher101
Indianapolis, IN
03.2024 - 07.2024
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Monitored driver performance and provided feedback on areas for improvement.
- Assigned loads to drivers based on customer requirements and availability.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Resolved any issues or problems that arose during transport operations.
- Created daily reports detailing truck movements, delays, accidents or other incidents.
Warehouse Worker
Amazon
Indianapolis, IN
10.2023 - 06.2024
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packed boxes and stock using organizational guidelines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Received deliveries, scanned packages and updated orders in internal database.
Warehouse Worker
FGF Brands
Indianapolis, IN
10.2022 - 03.2023
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Packed boxes and stock using organizational guidelines.
Cashier, Food Crew
Dunkin' Donuts
Nassau, Bahamas
09.2019 - 08.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Waitress, Bartender
nelly's bar
Nassau, Bahamas
06.2019 - 12.2019
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Customer Service Representative
k's mart
Nassau, Bahamas
08.2018 - 05.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Cashier
4G's
Nassau, Bahamas
08.2017 - 04.2018
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Processed credit card transactions accurately and efficiently.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Answered incoming phone calls from customers regarding product availability or store locations.
Restaurant Server
george's kitchen
Nassau, Bahamas
12.2016 - 08.2017
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Recorded orders accurately into the Point of Sale system.
- Followed up on guest requests in a timely manner.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Responded to customer inquiries about menu items or services offered by the restaurant.
Tourism Assistant
strawmarket
Nassau, Bahamas
06.2016 - 08.2016
- Assisted tourists with making travel arrangements and reservations.
- Provided customers with information about local attractions, events, and other points of interest.
- Created brochures to promote tourist destinations.
- Greeted visitors at the reception desk and answered inquiries from potential customers.
- Coordinated logistics for group tours such as transportation, meals, and accommodations.
- Designed promotional material such as flyers and banners for marketing purposes.
Education
GED -
Ben Davis University High School
Indianapolis, INSkills
- Assembly and production
- Shipping and receiving
- Freight Labeling
- Product verification
- Inventory counting
- Order Picking
- DOT Regulations
- Pallet Jack Operations
- Warehouse Safety
- Material Handling
Certification
- Truck dispatcher certificate of completion
- Amazon certificate
Languages
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Timeline
Truck Dispatcher
dispatcher101
03.2024 - 07.2024
Warehouse Worker
Amazon
10.2023 - 06.2024
Warehouse Associate
Heartland (Splenda)
03.2023 - 08.2024
Warehouse Worker
FGF Brands
10.2022 - 03.2023
Cashier, Food Crew
Dunkin' Donuts
09.2019 - 08.2021
Waitress, Bartender
nelly's bar
06.2019 - 12.2019
Customer Service Representative
k's mart
08.2018 - 05.2019
Customer Service Cashier
4G's
08.2017 - 04.2018
Restaurant Server
george's kitchen
12.2016 - 08.2017
Tourism Assistant
strawmarket
06.2016 - 08.2016
GED -
Ben Davis University High School