Ashley Marroquin Fuentes

- Streamlined front desk operations for increased efficiency, managing phone calls, emails, and directing walk-ins to the correct place.
- Maintained a well-organized reception area contributing to a welcoming environment to clients.
- Appointment scheduling and taking service payments via "Txt2Drive", cash, checks, or "Sunbit".
- Making loaner agreements for clients who have appointments for them.
- Closing the service department area making sure all keys to customer cars, loaner cars, cash payments, checks, and files are all locked up.

- Assisted customers in product selection and provided service to enhance shopping experience.

- Processed transactions accurately and efficiently using point-of-sale systems.

- Maintained organized merchandise displays to attract customer interest and drive sales.

- Collaborated with team members to ensure inventory levels met customer demand.

This was a summer program where we were taught the following:
- The ethics required in a job.
- Customer service

- How to problem solve and help customer in different situations.

- Excellent communication skills, both verbal and written.

- Demonstrated respect, friendliness and willingness to help wherever needed.