Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Marshall

Rock,WV

Summary

Seasoned Patient Care Technician with a strong background in dialysis support and emergency medical care, notably at Fresenius . Excelled in enhancing patient satisfaction through compassionate care and proficiency in vital signs monitoring. Demonstrated leadership in quality improvement initiatives and emergency response, blending technical skills with empathetic patient interaction.

Overview

5
5
years of professional experience

Work History

Patient Care Technician - CCHT

DaVita
05.2024 - Current
  • Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
  • Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
  • Contributed to continuous improvement efforts within the department by actively participating in quality improvement initiatives.
  • Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
  • Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
  • Maintained accurate medical records by diligently entering patient data and updating information as needed.
  • Set up and operated dialysis machines for 8 patients receiving treatment for kidney failure 3-4 days a week.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Cared for patients by providing personal assistance and ambulation.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.

Patient Care Technician - CCHT

Fresenius
05.2022 - 05.2024
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for 15 patients 2-3 days a week and 8 patients 2-3 days a week receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
  • Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
  • Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Cared for patients by providing personal assistance and ambulation.

EMT-Basic

Mercy Ambulance Service
07.2019 - 05.2022
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Assessed patient conditions, maintaining calm demeanor in urgent situations.
  • Maintained up-to-date knowledge of protocols, procedures and medical advances.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
  • Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
  • Responded to emergency medical calls, providing basic life support services in accordance with protocols.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Mitigated risks related to infectious diseases by adhering to strict infection control procedures during patient assessment, treatment, and transport.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Responded to 911 calls for medical emergencies.

Education

CCHT -

Nephrology Nursing Certification Commission
Pitman, NJ
11.2023

Certified EMT - Emergency Medical Services

VA EMS Counsel
Bristol, VA
08.2021

High School Diploma -

Iaeger High School
Bradshaw, WV
05.2004

Skills

  • Vital signs monitoring
  • HIPAA Compliance
  • Catheter Care
  • Isolation precautions
  • Fresenius 2008K
  • Fresenius 2008K2
  • Dialysis Support
  • Dialysis treatment
  • Measuring vital signs
  • Infection control standards

Timeline

Patient Care Technician - CCHT

DaVita
05.2024 - Current

Patient Care Technician - CCHT

Fresenius
05.2022 - 05.2024

EMT-Basic

Mercy Ambulance Service
07.2019 - 05.2022

CCHT -

Nephrology Nursing Certification Commission

Certified EMT - Emergency Medical Services

VA EMS Counsel

High School Diploma -

Iaeger High School

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Ashley Marshall